Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

September 7, 2022

The customer service is eager to please thei clients with the best quality service. Everytime i ask a question they respond within minutes!

wolkendecoratie
Netherlands
About 1 year using the app
September 27, 2022

This app is great for beginners as well as advanced users. The customer support team is very responsive. Thank you Harwin for your kind assistance!

Neo Scavenger Hunt|折衷露店ネオスカ
Japan
About 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited March 1, 2023

This translator is very powerful, the customer service helped me complete the plugin integration, thank you very much, the perfect payment service makes my business grow faster, thank you! The translator is practical and powerful! very perfect!

Viviebike
Hong Kong SAR
About 1 year using the app
February 13, 2022

I have used other translation apps before and this one is the one satisfies me the most. Very easy to use and very user-friendly for customers too.

2nu Sunglasses
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied February 14, 2022

Hi Ivan,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 20, 2023

Provides adequate translation and currency conversion functions. And the support is fast and helpful. Thanks especially Polaris!

Watchnian Marketplace
Japan
About 1 year using the app
OneCommerce.io replied September 22, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 20, 2022

Just installed this app, and support was immediately on helping me through the whole process. Very good, and I do recommend

DoUdare
Norway
About 1 year using the app
OneCommerce.io replied February 22, 2022

Hi Inger,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Edited September 3, 2022

Amazingggg service, have not seen anything like that.
They have contacted us with light speed as we downloaded the app and asked a question
Never seen such speed, it does not get any better than this
Congratulations and keep up the good work.

operaistanbul
Türkiye
About 1 year using the app
May 13, 2022

Hello, Garlic's help to configure my store was very fast, she is super cute and attentive.
thank you very much Garlic :)

The Bespoke Club
Mexico
About 1 year using the app
OneCommerce.io replied May 17, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

January 11, 2023

The app is great, but Harwin at support is even better. Can absolutely recommend this app for everyone! And make sure to ask for Harwin if you need help with setup.

Atlantinterior
Norway
About 1 year using the app
OneCommerce.io replied January 12, 2023

Hi Daniel,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

September 4, 2021

excellent service ! j'ai reçu l'aide dont j'avais besoin pour bien faire fonctionner l'application ! Réponse très rapide et efficace !

Evy Textiles
Canada
About 1 year using the app
OneCommerce.io replied September 6, 2021

Hi Marily,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency