Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its rich features and user-friendly interface. It's praised for translating all 3rd party apps, integrating with DeepL for superior translation quality, and automatic content checking for efficient updates. The app is also appreciated for its ability to optimize stores for other currencies and languages, and its customizable features that blend well with websites. Merchants commend the accurate automatic translations and the exceptional, responsive customer service that assists with customization and problem-solving.

Edited November 23, 2022

il s'améliore vite et le service client est impeccable . Il reste juste quelques bugs à fixer avec les applications tierces.

Vossera
Switzerland
4 months using the app
OneCommerce.io replied November 8, 2022

Hi David,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

May 21, 2022

it took a little longer than expected, but i was helped excellent! my webshop is now usable in multiple languages.

Best Bike
Netherlands
4 months using the app
OneCommerce.io replied May 23, 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

April 19, 2022

so far i really like this app im new on this app so have not yet used it to its full potential but so far i like what i see

Excel Divas
Canada
4 months using the app
OneCommerce.io replied April 26, 2022

Hi there,

I'm Bellamy. We would like to thank you for your review about our app.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

October 9, 2022

Il signor lee del custode care è stato bravissimo nel risolvere i problemi riscontrati.
L' app funziona bene ed è customizzabile in base alle mie esigenze.

davidrose
Italy
4 months using the app
OneCommerce.io replied October 11, 2022

Hi MICHAEL,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 7, 2021

This is the first time to use this app, so far so good going through the configuration, the settings and changing them can be done with ease within 5 mins.

MealRace
New Zealand
4 months using the app
OneCommerce.io replied October 8, 2021

Hi Frank,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

January 22, 2021

It's super easy to install. It's great to see such an active support team. The process is hassle-free.

Puraa - Purity Infused with Love
India
4 months using the app
OneCommerce.io replied January 22, 2021

Hi there,

This is Edgar from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Edgar
Transcy - Translate Language and Convert Currency

Edited November 28, 2022

Ze verdienen 5 sterren voor hun inzet en support, daar ben ik erg tevreden over. Ik geef 4 sterren omdat de currency niet goed werkt met de Data market sync. Ik moet het zelf instellen of alles selecteren en automatisch laten instellen. Taal instellen met Data sync market werkt wel goed.

Premium Class Watches
Netherlands
4 months using the app
April 23, 2021

I really this app. It gives you more opportunities to grow your business. Just wish it would allow more languages for a better cost

Crown Taima
United States
4 months using the app
OneCommerce.io replied April 26, 2021

Hi there,

I'm Sophie from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. For free plan, you can add only one target language to translate, to experience with translating more languages, you can consider to upgrade your plan. With the higher plan, you will have more words as well as more useful functions.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Sophie
Transcy - Translate Language and Convert Currency

June 23, 2022

The app works and the support has been fast and reliable. I do sell books in multiple languages, and one thing I wish it would help me do is hide content based on language. Maybe it's an idea for the future.

The World Anvil Publishing
Italy
4 months using the app
OneCommerce.io replied June 27, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

December 15, 2022

je trouve l'application interessante., bien que compliquée à le faire tout seul, mais l'assistance est bien assurée par vos collaborateur

Up-timal
Switzerland
4 months using the app
OneCommerce.io replied December 15, 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce