Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited December 24, 2021

Thank you so much Flora for being so kind and kind and thank you very much for her team Thank you for wishing you all a Merry Christmas

memoryshops
China
5 months using the app
OneCommerce.io replied December 26, 2021

Hi Yangzhao,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

April 7, 2022

I have my technical challenges, but support are very fast and helpfull - so far I am overall happi. I look forward to see, if it will increase sales.

MyBeanie
Denmark
5 months using the app
OneCommerce.io replied April 13, 2022

Hi Martin,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 10, 2023

a few minet bugs sometimes but when it works its fantastic, just try it out for yourself you wont regret

Optimized-fit
Belgium
5 months using the app
OneCommerce.io replied May 11, 2023

Hi Frank,

This is Jocelyn from Transcy. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited August 7, 2021

I use the app to translate my store into for the market in India. I really like how it works. With a click of a button my customers in India are able to read in their language! And I really appreciated Lisa's help. She made it super easy for me to complete the work in very little time. Thank you so much!

KicksUnderground
United States
5 months using the app
OneCommerce.io replied August 8, 2021

Hi Danielle,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

June 10, 2021

I enjoy the Transcy app because gets the job done! As A new business owner I was able to add this app for free and enjoy some of its features.

Bouji Beauty Boutique
United States
5 months using the app
OneCommerce.io replied June 11, 2021

Hi Maya,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

April 15, 2022

l'agent qui m'a aidé a été vraiment réactif et a su résoudre le problème. J'aime beaucoup l'application

UFLF HAITI
France
5 months using the app
OneCommerce.io replied April 18, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

May 2, 2021

Great product, a little expensive but it does his own. The only negative thing: sometimes the translations have bugs: instead of some characters, others are inserted totally at random, the thing remains easy to solve with manual editing.

LEWASTOCK
Italy
4 months using the app
OneCommerce.io replied May 4, 2021

Hi Francesco,

Here's James from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review and valuable feedback.

However as you have mentioned your negative things, we seem not to catch your point, please elaborate it in active chat with my colleague, so they can help you further.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
James
Transcy - Translate Language and Convert Currency

February 19, 2022

wohooooooooooooooooooooooooooooooooooo Super quick response, from the support team Thanks for the heeelp

BlippyDesign
Sweden
4 months using the app
OneCommerce.io replied February 21, 2022

Hi Mårten,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

Edited November 23, 2022

il s'améliore vite et le service client est impeccable . Il reste juste quelques bugs à fixer avec les applications tierces.

Vossera
Switzerland
4 months using the app
OneCommerce.io replied November 8, 2022

Hi David,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

May 21, 2022

it took a little longer than expected, but i was helped excellent! my webshop is now usable in multiple languages.

Best Bike
Netherlands
4 months using the app
OneCommerce.io replied May 23, 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency