Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

October 30, 2023

Great and fast customer service! Got my issue fixed in minutes : )

METIMETOYS
Spain
11 months using the app
OneCommerce.io replied November 7, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 16, 2022

I have a multilingual shop. The primary language is Italian and then there are 5 languages. the app is intuitive and well made. the assistance is punctual and solves serious problems in a reasonable time. i prefer it to langshop. the defects concern the synchronization. it is not uncommon to have to translate manually. in the panorama for now is the best

HUNDRED100
Italy
11 months using the app
OneCommerce.io replied September 22, 2022

Hi Aldo,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

September 2, 2021

Getting a few errors and bugs sometimes, but the customer service is awesome and they are very helpful and gets my problems solved.

Nanja Monja
Japan
11 months using the app
OneCommerce.io replied September 6, 2021

Hi Hitomi,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for positive review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

December 26, 2021

Mir wurde schnell bei meinem Anliegen geholfen. Danke für die kompetente Betreuung und schnelle Abhilfe bei Fragen.

Minifanti
Germany
11 months using the app
OneCommerce.io replied December 27, 2021

Hi Katrin,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 1, 2022

its really good, and i like it very much, also the support is really great. I had 1x trouble with the app, but the support (Andy) helped immediately and solved the problem very quickly

Jedida The Art of Sark
Austria
11 months using the app
OneCommerce.io replied February 4, 2022

Hi Dagmar,

Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

July 19, 2022

very good support. thank you very much. the app covers covers both currency and language conversion

vivix watch
Lebanon
11 months using the app
April 20, 2022

Valoro enormemente el apoyo y soporte brindado, con actitud proactiva para solucionar todos los problemas encontrados. y sugerir buenas practicas a seguir. Quede muy contento con el trabajo realizado. !

Veenzuy
Uruguay
11 months using the app
OneCommerce.io replied April 26, 2022

Hi Jose,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 20, 2023

Very helpful customer service and customization also, everything worked perfectly and was fastly delivered :)

Saaren Taika Shop
Finland
11 months using the app
OneCommerce.io replied January 26, 2023

Hi Johanna,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 31, 2023

Supert Support von Shen!

Hat bei jeder Frage sofort eine Antwort gehabt und auch sofort geholfen.
Vielen Dank!

Dschinni Shisha
Germany
11 months using the app
OneCommerce.io replied February 1, 2023

Hi Derbas,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 7, 2022

Shane supported me very quickly, good and professionally! For the moment the best experience ever after trying many other apps

WorldOfArte
Austria
11 months using the app