Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

December 10, 2023

excellent customer service ! Very quick to reply ! I am a very happy customer!

Marquise de Laborde Paris
France
11 months using the app
OneCommerce.io replied December 11, 2023

Hi Mandy,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 28, 2021

Sehr guter, schneller Service und einfache Bedienung. Durch einen Mitarbeiterzugang können Einstellungen direkt von Profis vorgenommen werden.

VELVET SUN SHOP
Germany
11 months using the app
OneCommerce.io replied November 30, 2021

Hi Carina,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

January 21, 2022

Great app! Helps to make our store more international with an easy to use and complete language tool. Fantastic technical support for assisted personalisation. A particular thanks to Amber!

MIS Export
Ireland
11 months using the app
OneCommerce.io replied January 24, 2022

Hi Sean,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

December 17, 2022

Un très bon service à la clientèle. Dès l’installation de l’application, un technicien entre en communication avec moi pour m’Assurer que je ne rencontre pas de difficulté.

EXÙ
Canada
11 months using the app
OneCommerce.io replied December 20, 2022

Hi Lorna,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

August 16, 2022

I'm very satisfied. Pauline I correspond with is amazing she gives me the best advice and suggestions on how to improve my online store.

gigilthelabel
Bulgaria
11 months using the app
December 10, 2022

Amazing support and results! My store can now access more people and eventually boost sales and ROI!

MyFaceOnSOX-GR
Bulgaria
11 months using the app
OneCommerce.io replied December 13, 2022

Hi Dimitar,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

March 7, 2022

It's an amazing app! Where you're inadequate, the support team responds quickly! I especially thank Terasa from here. She did everything for me!!

Otrera Bags
Türkiye
11 months using the app
OneCommerce.io replied March 9, 2022

Hi Benek,

I'm Marcus. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

August 23, 2022

Very easy to setup! Shen was super helpful and walked me through the whole setup process. Done in less than 10 minutes!

WCI Merchandise
United States
11 months using the app
November 24, 2021

A very kind person in charge followed me. It was my first time to shopify and I was worried, but I was very happy. thank you.

HUNGRYBOOK
Japan
11 months using the app
OneCommerce.io replied November 25, 2021

Hi こびとのひとみ,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 3, 2022

The app was up and running in minutes. The translation is efficient and the person who took care of my installation very professional. I recommend !

Fromages & Co
Canada
11 months using the app
OneCommerce.io replied February 7, 2022

Hi Thomas,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency