Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 22, 2021

This application is not bad, but sometimes the translation pages are out of sync....................

NAISU FACTORY
China
3 months using the app
OneCommerce.io replied November 23, 2021

Hi 王德运,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team.

I sincerely apologize for this inconvenience during using our app, I have seen that my colleague has supported you to resolve your issue, please let them know if you need further support.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

November 9, 2022

Originaire de France, je viens de créer mon e-commerce sur Shopify et il me fallait un moyen pour faire la traduction et la conversion monétaire. Aux vues des avis, Transcy semble être une très bonne solution. A voir sur le long terme.
Merci à Vani pour le support

Feu Flamme
France
3 months using the app
OneCommerce.io replied November 9, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

November 26, 2022

Customer service is really helpful. I am satisfied. Rosa helped me solving my problems in an easy and fast way. thank you Rosa

Deese
Lebanon
3 months using the app
OneCommerce.io replied November 28, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

September 9, 2021

Jane was very helpful and understanding when i wasnt sure of things. would highly recommend thank you

Roseź Quartź
New Zealand
3 months using the app
OneCommerce.io replied September 10, 2021

Hi Rose,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

December 22, 2021

App is good, customer serice awesome. I just wish to have better tool to find text that I wanna replace the translation.

Rebelger.com
Spain
3 months using the app
OneCommerce.io replied December 22, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your concern, we have realized this and are trying to investigate further to include this feature in the next releases, hope you sympathize for us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 19, 2022

Ich habe die App neu installiert, sie scheint soweit ganz gut zu funktionieren. Wörter die nicht gut übersetzt sind kann man manuell ändern.

myDOGstuff
Australia
3 months using the app
OneCommerce.io replied March 21, 2022

Hi there,

Here's Kane. Thanks so much for your review about our app.

We guarantee that the translation system is being upgraded frequently, and the quality keeps improving when time goes. Also we provide Edit translation feature in case customer can modify target translation if any mistakes made by automatic translation.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

December 6, 2021

Lisa is so nice, thanks for her help❤️❤️❤️❤️❤️❤️❤️❤️ I need to spent some time to discover this app and then give more advice……."

FortunaLM
China
3 months using the app
OneCommerce.io replied December 7, 2021

Hi WUJECCI,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 10, 2023

Harwin support is so nice!! , I'll give 4 star just for now because I did not already try the Higher Plans..

Miniature Cusina
Philippines
3 months using the app
OneCommerce.io replied February 14, 2023

Hi there,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy and hope we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

July 10, 2023

Lewis from the technical support team was very helpful would highly recommend him.
Any other issues I run into I hope he helps me out in the future

osakiesp
United States
3 months using the app
OneCommerce.io replied July 13, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 20, 2022

App di facile utilizzo qualche parola (parlo per la traduzione in italiano) e' da riscrivere ma tutto sommato per la versione gratis va benissimo. Valutero' con il tempo se ampliare con altre lingue. Se non cercate il mondo e' un app da scaricare.

ALTAMODALC
Spain
3 months using the app
OneCommerce.io replied January 24, 2022

Hi Alessandro,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency