Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

May 16, 2021

I am using this app to help translate different languages in my online store. I am looking foward to working with Transcy to help with my online store. So far so good.

Everything Under The Sun
United States
9 months using the app
OneCommerce.io replied May 17, 2021

Hi Julia,

Here's Jack from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jack
Transcy - Translate Language and Convert Currency

October 11, 2023

Geweldig.
Elke keer als ik een vraag heb word ik snel geholpen en is het probleem vrijwel altijd binnen enkele minuten opgelost.

Ik ben gewend aan de support van Lightspeed (een andere SAAS-platform) waar de service ronduit waardeloos is t.o.v. Shopify en haar partners.

Ik zal meer tijd gaan steken in Shopify.

Zolenzo
Netherlands
9 months using the app
September 7, 2023

Maravillosa!!!! Bo me atendió hoy y me ayudo demasiado a resolver problemas que no podía hacerlo sola. Además no hablo ingles y el me entendió todo lo que necesitaba. Que bueno encontrar profesionales como el.
Muchas gracias!!!
Espero encontrarlo mañana para que me siga ayudando..
Felicitaciones!!!

Soy María María
Chile
9 months using the app
OneCommerce.io replied September 12, 2023

Hi Carolina,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

November 15, 2022

Amazing support team. Highly recommended App. No experience required to get the integration setup on your website.

PRAIA BOUTIQUE
United Arab Emirates
9 months using the app
OneCommerce.io replied November 16, 2022

Hi Abdulla,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 3, 2022

Klasse App, funktioniert einwandfrei und es wird der komplette Store übersetzt, der Kundensupport insbesondere mit Zenny verlief schnell und reibungslos, mein Problem wurde binnen von 5 Minuten gelöst.

Q-Swetch
Germany
9 months using the app
August 15, 2021

todo perfecto, es una app excelente, te ayudan en todo momento, la super recomiendo. muchas gracias.

umaumaknitwear
Spain
9 months using the app
OneCommerce.io replied August 16, 2021

Hi Iona,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

Edited March 23, 2023

Excellent app. We are a start up company and needed English and German translation versions. It worked perfectly so far. I tried out another app - I think - it was langify before, but Transcy works much better. Support is splendid. I think there is really no part of my original text or theme bits & pieces which I wasn't able to translate and put in perfect shape. Great app, 10 out of 5 stars ;-)

Design Body Scales
Hungary
9 months using the app
OneCommerce.io replied March 24, 2023

Hi Christian,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

December 6, 2022

amazing support, amazing app. Highly recommended app for anyone who wants a multi language store. Thanks a lot.

Kongster
Andorra
9 months using the app
OneCommerce.io replied December 6, 2022

Hi Guillem,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 4, 2021

I used this app to offer translation to my store hope it work efficiently for my customers. The support time was timely and offered assistance.

Agamez & Co.
United States
9 months using the app
OneCommerce.io replied October 5, 2021

Hi Manuel,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 5, 2022

Transcy is a helpful translating tool, with outstanding personal assistance if needed.----------------

Tovu Mart
United States
9 months using the app