Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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l'app non sempre è facile da capire ma grazie all'assitenza clienti gentile e paziente si riesce a ottenere buoni risultati. (Grazie Rosa)
Hi there,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy by OneCommerce
Little bit slow and sometimes gets stuck, but overall great app. very helpful customer service. will continue to use it.
Hi Shahainy,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your concern "Little bit slow and sometimes gets stuck", you please elaborate it, so we can help you further. As we have checked and seen that you're having an active chat with my colleague, please let them know.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Transcy - Translate Language and Convert Currency
Juste installé. Service client au top et très utile lors de l'installation. L'aspect visuel est correct
Hi Diarra,
This is Enzo. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy - Translate Language and Convert Currency
Molly did a great job to help me with the app features ...thanks.....................................
Hi Joseph,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
I like this app, also would like to thank to the customer service department, Liza, to helping me making my web page running correctly with the app. Now my Web is looking better in this translator.
Hi Carmen,
I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Joyce
Transcy - Translate Language and Convert Currency
very good service.Service people have set up my store for serval times.Good!!!GOOD! Really nice service
Hi Xiaoyan,
Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
the app is super. Tailor helped me with some setup. Tailor was very kind and do the work for me. thank you.
Hi there,
I'm Jonathan. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jonathan
Transcy - Translate Language and Convert Currency
The application is very nice. However, it cannot translate all the features. Besides, the support team is wonderful. Thank you
Hi Edouard,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
As you mentioned that "However, it cannot translate all the features", I have checked and seen that some resource types have not been translated yet, please check it again. Also one of my colleague is following your case, please let them know if you need further support
Regards,
Selina
Transcy - Translate Language and Convert Currency
working well, fast and the supporting team is very helpful, Arabic translation is good and clear. so thank you.
Hi Mostafa,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
An automatic translator is not the best, but if you select the words well, you can get an acceptable translation in different languages
Hello Alex,
This is Seri, and thanks so much for your feedback.
We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.
Also I informed our Dev team too to see if we have any resolution to improve quality later.
Thank you for your understanding, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Seri