Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,975)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

March 22, 2021

TUTTO OK, ASSISTENZA E' RAPIDA ED EFFICIENTE. HO AVUTO UN PROBLEMA CHE E' STATO immediatamente risolto. l'app funziona ed e' comoda

AnimallGadget
Italy
7 months using the app
OneCommerce.io replied March 23, 2021

Hi Cristiano,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

June 22, 2022

I really like the app because it does what it says it does, customer service was great, and very helpful.

Knightsbridge Sleep Apnea Solutions
United States
7 months using the app
OneCommerce.io replied June 27, 2022

Hi Larry,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 22, 2022

Very useful app and lovely customer service. I had the translator widget set up in minutes. it also has a geolocation feature which automatically switches language based on the visitor's location.

Go 4 it shop
United Kingdom
7 months using the app
OneCommerce.io replied February 24, 2022

Hi Valeria,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

April 4, 2022

Käytän tätä apuna verkkokaupassani. Parasta oli Danten antama tekninen tuki asennusvaiheessa . Sain sen itse liitettyä Shopify pohjaiseen verkkokauppaani hänen avullaan. Ilman apua en olisi onnistunut. Kiitos!

Karppinen Shop
Finland
7 months using the app
OneCommerce.io replied April 6, 2022

Hi Jari,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Edited December 1, 2020

THANKS TO MUFFIN FROM FIRE UPS I WAS ABLE TO TRANSLATE MY ONLINE PAGE TO SPANISH.I WILL GIVE IT 10..

Beaute Lashess
United States
7 months using the app
OneCommerce.io replied December 1, 2020

Hi there,

I'm Flynn from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Flynn
Transcy - Translate Language and Convert Currency

Edited September 7, 2021

I like this app very much. It's really convenient. You only need to add a simple code to realize the translation function in many languages, simple and fast. Many templates are supported.

Goluise
China
7 months using the app
OneCommerce.io replied September 8, 2021

Hi Mar,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 17, 2022

Great and timely support :) I don't have time to write 100 characters review. I just installed the app and gave the review based on the interaction with the support agent.

Kabluchki
United States
7 months using the app
OneCommerce.io replied February 18, 2022

Hi Dmitry,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

June 7, 2022

Great app, Very good support ,we have been adding this app for auto switch translations and currency in our store

MoineZen™
France
7 months using the app
OneCommerce.io replied June 8, 2022

Hi Moine,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 11, 2022

Great service helping set up the system, easy to use overall and love that it has both multilingual and currency

naturesaidWH
Canada
7 months using the app
OneCommerce.io replied May 12, 2022

Hi Courtney,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

March 3, 2022

I was frustrated starting by myself but Jennifer with tech support was patient and fixed my languages on my shop. they look perfect! so happy I stuck it out. Love this app!

Truffles Charm
United States
7 months using the app
OneCommerce.io replied March 5, 2022

Hi Leslie,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency