Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,975)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

Edited January 9, 2024

Great work she has done and really appreciate it

WORLDTIMER
Hong Kong SAR
7 months using the app
OneCommerce.io replied June 6, 2023

Hi Henry,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited February 12, 2021

Es buena, sin embargo hay que revisar las traducciones ya que no es tan preciso. No puedes modificar los precios, entonces si quieres vender más caro en otro país, no es posible.

NOFF B2B
Mexico
7 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

Regarding to your concern, if the translation is not correct, you can edit it manually. Another concern is that "You cannot change the prices, so if you want to sell more expensively in another country, it is not possible.", you please help me elaborate this, so we can help you further.

As I have seen that you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Muffin
Transcy - Translate Language and Convert Currency

September 3, 2022

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
Spain
7 months using the app
September 5, 2022

They helped me installing and it is working great. Now everyone can use the translation option uhulllll

elisatorelly
United States
7 months using the app
August 31, 2022

friendly and professional support friendly and professional support
friendly and professional support

Music glass international
Bulgaria
7 months using the app
April 27, 2022

It's working so well on my website, the customer service is the best part that they respond and fix the problem super fast.

Just Bloom HK
Hong Kong SAR
7 months using the app
OneCommerce.io replied May 4, 2022

Hi Hong,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 23, 2022

They have extremely good customer support. The app is easy to use and understand. I was very impressed.

Sherpys
Norway
7 months using the app
May 18, 2023

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Schwifty Art
Germany
7 months using the app
OneCommerce.io replied May 23, 2023

Hi Amir,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

December 18, 2021

This is good app and kind staff member!!
When i ask questions , they will reply immediately and they can help.

ThirdDoor
Japan
7 months using the app
OneCommerce.io replied December 20, 2021

Hi Yoshikisato,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 23, 2022

Excellent support! The app is great for anyone looking to localize their website, including translation and currency.

KLIK®
Saudi Arabia
7 months using the app
OneCommerce.io replied January 24, 2022

Hi Fayad,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency