Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

August 28, 2024

good

Icy Nails
France
4 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ...

April 17, 2024

very good app and help center great

JACK & JONES Riyadh
Saudi Arabia
2 months using the app
July 15, 2024

good

ZJ SPORT
China
Over 2 years using the app
OneCommerce.io replied July 23, 2024

Hi there,

I'm Saha from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your ...

August 11, 2024

Really good customer support. Polaris helped me to solve all my issues.

Afrotribe
Germany
About 2 hours using the app
OneCommerce.io replied November 21, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

Edited June 23, 2024

no he tenido buena experiencia, da errores, la geolocalizacion no funciona correctamente, satura el servidor con un loop infinito de recargas y finalmente deja tu pagina fuera de linea, tiene muchos fallos, el precio es muy elevado para una aplicacion asi

Ridewood
Germany
5 months using the app
OneCommerce.io replied June 23, 2024

Hi there,

This is Fiona from Transcy and we sincerely apologize for any inconvenience causing to your experience

We have seen that one of our colleagues is following your ...

September 2, 2022

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Softdogsurf
Belgium
Almost 4 years using the app
Edited March 7, 2024

App non male. Le traduzioni son comunque da controllare perche a volte son sbagliate, ma sono una buona base di partenza. Abbastanza veloce ed intuitivo. Assistenza mi ha aiutato velocemente quando ho avuto bisogno.
Molte funzionalità sono a pagamento extra, o ti chiedono di aderire a piano piu costoso. Alla lunga forse un po caro. Bo e Cris dell'assistenza sono stati gentili e efficienti!

Gassa d'Amante Milano
Italy
Over 3 years using the app
OneCommerce.io replied May 6, 2022

Hi Marco,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we ...

September 3, 2021

Works well and fairly good support, but the supporters are not technical so they are just the first layer and often they'll ask the dev team review issues. Main issue is when it translates elements on the site which it shouldn't such as sizes, etc.

Sønday
Denmark
About 3 years using the app
OneCommerce.io replied September 6, 2021

Hi Senai,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your feedback about our support would be really meaningful to ...

October 28, 2021

Very easy to use, good support team. Love the automatic sync function to shopify. The only bad thing is it seems a bit slow sometimes.

THE TIGHT COLLECTIVE
Sweden
Almost 3 years using the app
OneCommerce.io replied October 29, 2021

Hi Michaela,

Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app. Rest assured that ...

January 31, 2022

I had some problems trying to use the app in the free version, but the help chat with Andy was very helpful.

Sopht brand
Slovakia
Almost 3 years using the app
OneCommerce.io replied February 1, 2022

Hi Patricia,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your ...