Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

February 11, 2025

Thank you Andrew for your help and support today. I really appreciate your patience and efforts to solve my problem. Your professionalism and responsiveness make all the difference! Great application, great job!

Pazlo
France
14 days using the app
January 24, 2025

Amazing translation app! Using it daily for our e-commerce and it saves us tons of time. Support team is excellent - they respond quickly and always find solutions to any issues. Particularly impressed with how well it handles third party applications. Good job!

SwedishBalance
Sweden
3 days using the app
OneCommerce.io replied February 16, 2025

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

November 25, 2024

Serenaa did a great job guiding me through the setup. Quick communication with just a few words exchanged I was able to translate my whole store. You are missing on this one guys, if you are not using it!

Klary Fashion
Germany
About 1 month using the app
OneCommerce.io replied November 28, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

November 14, 2024

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
Romania
About 2 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...

October 28, 2024

Super customer service :) Giselle was really helpful
General things about the app is fine however if some features is added it would be great.

Most critical one is: Ability to automatically translate or change the photos or videos in product descriptions.

WTDieselgbl
United Kingdom
About 1 year using the app
OneCommerce.io replied November 8, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

December 17, 2024

Polaris did help me with figure out this app and it is an amazing app. I really reccomended if you want to sell online with one store to all world! Thank you for her to help me to set up this app to my store!

REBRIGHT
United States
17 days using the app
OneCommerce.io replied December 27, 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

February 14, 2025

I’ve received support a few times, but the assistance Polaris provided while setting up Transcy on our website truly stood out. She guided us through the entire process step-by-step, explaining everything clearly and making sure we understood each part. Her professionalism, patience, and attention to detail were exceptional. It was a fantastic experience, and I truly appreciate her dedication and ...

The Exam Pros
United States
About 20 hours using the app
OneCommerce.io replied February 16, 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

November 19, 2024

Their customer service staff is very, very responsible, I want to thank Lee. Thank you for your help. At the same time, I would like to recommend this app to everyone. It is very good.

ADO E-Bike
Hong Kong SAR
5 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

February 20, 2025

What great support! I had an issue with currency conversion and reached out to Trancy. They fixed it in less than 24 hours, even though the problem was related to the theme and not Trancy.

TrapSaver™ - Forebygging av Utstyrstap
Norway
5 days using the app
December 26, 2024

I was impressed by the immediate and detailed instruction when I didn't understand something!

&Liebe
Japan
6 months using the app
OneCommerce.io replied January 15, 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ...