Transcy: AI Language Translate , 5,670 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its rich features and user-friendly interface. It's praised for translating all 3rd party apps, integrating with DeepL for superior translation quality, and automatic content checking for efficient updates. The app is also appreciated for its ability to optimize stores for other currencies and languages, and its customizable features that blend well with websites. Merchants commend the accurate automatic translations and the exceptional, responsive customer service that assists with customization and problem-solving.
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ı used that app and it is working properly when you have some struggle with something the customer service is online at most of the time. I connect with andy at my problem. He is such a solution oriented person and helped me a lot
Hi there,
This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Transcy - Translate Language and Convert Currency
I used Transcy to translate the shop and it worked pretty well!
although some translation were more of robot translation but it was very easy to edit!
Dear Pharrell,
This is Seri, and thanks so much for your feedback.
We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.
Also I informed our Dev team too to see if we have any resolution to improve quality later.
Thank you for your understanding, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Best Regards,
Seri
Ogni volta che ho qualche problema con la funzione traduttore e cambio valuta, l'assistenza in pochi minuti riesce a risolvere il problema.
Hi Govinda,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
I just installed the app and worked it through in a few minutes. It looks very nice and easy and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good
Hi Dimitrios,
This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
I like it with at least 4 stars grade. Takes no time to setup, very nice app for multi-market! 1 star to confirm with customers feedback!
Hi there,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy by OneCommerce
アプリが少し使いづらいので、星-1ですが、カスタマーサポートの方が迅速に対応していただけるので、困りません！！！！！！！！！！
The app is a little difficult to use, so -1 star, but customer support is quick to respond, so you won't have any trouble!!!!!!!!
Hi there,
Here's Jena from Transcy. Thank for your feedback
We have noted your point and will improve our app to make your experience better. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
I try to use this app because the function it has said in the description. And they have instant online customer service. if the app can fit for most themes to change the location of the switcher that would be better.
Hi Wen,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. As you said that "if the app can fit for most themes to change the location of the switcher that would be better", our app is having given basic positions for switcher, in case you want to move based on you location, just please let my team to help you. For your case, I have seen your request is done completely, please kindly check it again.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Good app, very kind customer service. But not the app for me. Unfortunately there is no function to translate the standard shopify e-mails.
Hi there,
Here's Oriana from Transcy. Thank you so much for comments
Based on your concern as Shopify email translation, this function is not yet at the moment, however we have noted this point and we can assure you that our dev team will surely consider it in future releases
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
good application, nice costumer service, je recommande vivement cette application. Nim était tjrs disponible pour moi
Hi Khalil,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
بها صعوبة شوي ولكنها رائعة وتلبي طلبك It is a little difficult, but it is wonderful and meets your request
Hi there,
This is Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks your review about your app.
I have seen you said that "It is a little difficult", my colleague has sent you a follow-up email please let them know more details, so they can check and help you further.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Christabel
Transcy - Translate Language and Convert Currency