Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited July 29, 2024

Excellent support, nothing beats theirs. Great features.

Only con is that it is maybe a little bit expensive compared to competitors. Wish the growth and premium plan was the same at the price of growth.

But great reliable application. And support is 10/10 (I have used them the support a lot hahaha)

MeatMate
Sweden
5 months using the app
OneCommerce.io replied April 22, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

December 12, 2023

This App is Amazing. Not just for translation their team is also very helful. The team helped me many times in dealing issue. I am very satisfied. If someone is reading my review then I will suggest him to use App this is a perfect app with a humble and helpful. I want to say Thank you to team. They help me alot in solving my issues

NanaBeebi
Netherlands
Over 1 year using the app
OneCommerce.io replied December 20, 2023

Hi Brand,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 5, 2024

This app is just what I needed to translate my store, which is actually built with a third-party app, and it did the job perfectly!
Loved the advanced options that come with the basic plan alone.
And most importantly, the customer service is impeccable. Karina was very patient and helpful, delivering prompt and beneficial assistance.
Thanks!

Fiber Fusion
Lebanon
5 months using the app
OneCommerce.io replied February 23, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

November 16, 2024

very nic!

Profesión a Bordo
Spain
About 3 hours using the app
OneCommerce.io replied November 21, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

March 5, 2024

I recently had the pleasure of using Transcy's services for our Shopify store, and I couldn't be more pleased with the outcome. The process was smooth, efficient, and exceptionally beneficial for our business. What stood out the most, however, was the personalized support I received from Tee. Their dedication and assistance went above and beyond, making the entire experience even more valuable.

Plaids Cocooning
France
6 months using the app
OneCommerce.io replied March 12, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

March 6, 2024

Just downloaded the app, wanted to make sure all was working, Giselle, an absolutely 10/10 customer support rep, helped me make sure all was working smooth for my store and customers, stayed on chat for 30 minutes would have had to be to make sure all was operating smooth. Now my store is fully optimized for other currencies and language. I have to mention again Giselle, one issue we faced when making sure all was working, was a glitch translating a timer on another app, she and her team went into my stores code and personally saw to it that the issue would not persist, and fixed it! Can't say enough. Great app, even greater team support!

Modique
United States
About 2 months using the app
OneCommerce.io replied March 12, 2024

Hi Samuel,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 15, 2024

Customer service is always helpful! A good app for running a language store.

Renpho EU
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied May 20, 2024

Hi Chak,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

December 13, 2023

This app works as it should. the best part is the customer service which makes it amazing. special thanks to Fanny who helped me through all the difficulties i was having setting up the app. 10/10 recommended.

Sparkly Roses
United States
About 1 year using the app
OneCommerce.io replied December 20, 2023

Hi Abdullah,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

April 3, 2024

When I first started using the app I had two or three questions and turned to support. The experience was fantastic. Giselle resolved all situations in a friendly way and from then on I started using the App without any further difficulties. So far I can conclude that it is the best translation app I have ever tried.

YNSPO
Portugal
3 months using the app
OneCommerce.io replied April 15, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

December 3, 2023

I have yet to find a customer help service line experience that has run as smoothly and efficiently as the experience I hav just had with Giselle. She understood my request quickly and fixed it via coding even quicker. I'm blown away and oh so very happy!

The Trove
Qatar
About 1 year using the app
OneCommerce.io replied December 5, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce