Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,976)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

September 20, 2023

It is good to have a quick response and good support from technical support, and to implement what is required quickly and you are welcome. Beautiful application and very good technical support.

Germany Furniture - جيرمنى فرنتشر
Egypt
7 months using the app
OneCommerce.io replied September 22, 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

June 23, 2023

j'ai contacté le support via messagerie et je tiens personnellement à remercier Eleanor et son équipe qui ont été juste super !
Rapide, compétant et proactif, elle a su me donner entière satisfaction.
Bravo au service client de cette app, car le niveau de service est très élevé.
Quand c'est super, il faut savoir le dire aussi !
Merci beaucoup

HASH Clothing Brand Espana
Poland
7 months using the app
OneCommerce.io replied June 27, 2023

Hi Romain,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

November 15, 2022

Great app !!! Very usefull and efficient with many languages .. .....................................

La Galerie de Sandrine
France
7 months using the app
OneCommerce.io replied November 16, 2022

Hi there,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

March 2, 2021

very helpful, was able to solve my issue when i couldnt solve it on my own. They were able to do it for me through remote.

Mandy's Ultimate Euphoria
Canada
7 months using the app
OneCommerce.io replied March 2, 2021

Hi there,

My name's Joe from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Joe
Transcy - Translate Language and Convert Currency

November 9, 2022

Great app and excellent service after purchase. They are really good at giving tips on how to imporve the site.

dimsstudio
Denmark
7 months using the app
OneCommerce.io replied November 9, 2022

Hi Kim,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

May 29, 2023

We just started tu use the app. It has all the features we were looking for. Amazing support so far!

SHISHI CHÉRIE
Germany
7 months using the app
OneCommerce.io replied May 30, 2023

Hi Peter,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

September 18, 2022

very nice,the customer services team are quickly to help solve the problem。Help set up language translation

BAGSMART
United States
7 months using the app
OneCommerce.io replied September 22, 2022

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

April 25, 2022

Shopifyのオンラインサイトページを日本語から英語に翻訳するのにTranscyを使いました。有料サービスにすることで、全ページの英訳と、特定な言い回しの修正(誤訳修正)を行うことができます。またリアルタイムのチャットで不明点が解決できます。

MATSU Cane & Walking Stick
Japan
7 months using the app
OneCommerce.io replied April 26, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

February 24, 2021

Super appli, très contente de la traduction de ma boutique avec le plan à 17,9. Je recommande vivement.

Bélinès
France
7 months using the app
OneCommerce.io replied February 25, 2021

Hi there,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

March 24, 2022

zenny la persona che mi ha aiutato a risolvere alcuni problemi sul mio sito è stata molto disponibile gentile e molto veloce. brava zenny

ZooDoggy.com
Italy
7 months using the app
OneCommerce.io replied March 25, 2022

Hi Eros,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency