Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,975)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

April 17, 2022

100% amazing support. Ayden from live support helped me through the whole process and even through checkout! I am so happy!! I will use Transcy forever!

GalacticSilver
United States
7 months using the app
OneCommerce.io replied April 18, 2022

Hi Logan,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 14, 2022

The support team is awesome. After installing the app a Customer Support Manager helped me through the whole process. Just needed a few minutes to get this app going. I recommend it!

Sea King Bracelets
Austria
7 months using the app
OneCommerce.io replied March 14, 2022

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

June 28, 2022

Neville messaged me as soon as I installed the app and was excellent and informative. I highly recommend this app.

The Vintage Lighter
United States
7 months using the app
OneCommerce.io replied July 4, 2022

Hi Antonio,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

May 11, 2022

Faster customer service. I am really happy with their team. Lovely, fast……………….:…————…………………………………-.

Bgo & Me
Spain
7 months using the app
OneCommerce.io replied May 12, 2022

Hi Begoña,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited July 23, 2022

If there are any difficulties in using it, the customer service will help in time, which is great. Wonderful!

Allenjoystudio
China
7 months using the app
August 24, 2022

We have just started to use Transcy app. Overall everything works great and nice, especially, app support Nim was very helpful and kind. Highly recommended.

Coréelle
United States
7 months using the app
June 16, 2021

Jane Has been so helpful and hands on with any questions that I had. I woke up at 5:45am and couldn't fall back asleep, so I started working. Jane has Been with me for the almost an hour helping me accomplish this. what a great app and great assistance. Thanks Again Jane

PattysPersonals
United States
7 months using the app
OneCommerce.io replied June 17, 2021

Hi PATRICE,

Here's Phelim from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelim
Transcy - Translate Language and Convert Currency

January 19, 2024

Great translation app and responsive development team!

SEI Marine EU
Slovakia
6 months using the app
OneCommerce.io replied January 24, 2024

Hi Ryan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

March 21, 2022

It helps me to add Arabic language which is not available in shopify. Currency conversion is available and effective. Customer support are very helpful and fast

Istanbul Novo
Türkiye
7 months using the app
OneCommerce.io replied March 25, 2022

Hi Waseem,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 28, 2022

Ich habe die App aufgrund der vielen Rezensionen genommen. Mitarbeiter Lee hat bestens geholfen sie einzurichten. Ich hab als Shop sprach Englisch mit einrichten lassen. Das hat super geklappt.
Vielen Dank.

HomeShop24
Germany
7 months using the app