Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,975)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

November 10, 2022

Very helpful support and great app! I was able to quickly install the app and enable the languages for my site.

Pazachalo
Finland
6 months using the app
OneCommerce.io replied November 15, 2022

Hi Niko,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

June 18, 2022

Transcy: AI Language Translate Nice i really love this app. absolutely great service immediate help

iCharger
Netherlands
6 months using the app
OneCommerce.io replied June 21, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 5, 2022

Great service. The support agent in the chat helped a lot. It as all done an setup in very short time.

Den Lille Garnbiks
Denmark
6 months using the app
September 15, 2021

Very good app. The staff was very patient and solved all the problems that appeared in our face. The app is also very easy to use, increasing the conversion rate.

Antilope
China
6 months using the app
OneCommerce.io replied September 15, 2021

Hi Little,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited April 5, 2021

Helpful App, service is quite good and highly recommendable. Their currency setup is quite good and easy to use.

Sezam-express
France
6 months using the app
OneCommerce.io replied April 5, 2021

Hi Milan,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

June 14, 2022

Just downloaded the app and don't know yet how good it is but the support team is literally amazing. Daisy from FireApps she is so helpful and ready to do anything there to help sort everything out. also the response speed time is faster than anything else I've seen on customer service support. Really satisfied, thank you Daisy

MONDISMA
United Kingdom
6 months using the app
OneCommerce.io replied June 14, 2022

Hi Mond,

My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy - Translate Language and Convert Currency

February 15, 2021

Great app! Really took the stress off of properly translating my site to French. Customer service was very responsive too!

6ft-apart
Canada
6 months using the app
OneCommerce.io replied February 16, 2021

Hi there,

I'm Gianna from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gianna
Transcy - Translate Language and Convert Currency

December 6, 2023

Great support!

EVA ROJE
France
6 months using the app
OneCommerce.io replied December 11, 2023

Hi Irina,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

May 5, 2022

Die spontane erste Übersetzung sieht bereits hervorragend aus und der schnelle Support für das Setup im Theme hat schnell und reibungslos funktioniert. Sehr empfehlenswert, DANKE Transcy

Ani-Swiss GmbH
Switzerland
6 months using the app
OneCommerce.io replied May 6, 2022

Hi Marcel,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

September 1, 2021

Thanks to the team at Transcy, they even fixed the switcher in a short time to match my theme menu. They did a great job and I highly recommend it!

法蘭德斯地毯
Taiwan
6 months using the app
OneCommerce.io replied September 2, 2021

Hi 國任 王,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency