Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 6, 2023

good application, nice costumer service, je recommande vivement cette application. Nim était tjrs disponible pour moi

Lilkanim
France
19 days using the app
OneCommerce.io replied January 9, 2023

Hi Khalil,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

October 15, 2021

بها صعوبة شوي ولكنها رائعة وتلبي طلبك It is a little difficult, but it is wonderful and meets your request

alsawadi online store
Saudi Arabia
17 days using the app
OneCommerce.io replied October 18, 2021

Hi there,

This is Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks your review about your app.

I have seen you said that "It is a little difficult", my colleague has sent you a follow-up email please let them know more details, so they can check and help you further.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Christabel
Transcy - Translate Language and Convert Currency

January 28, 2022

I started using Transcy after installing Spocket, which brings US, UK and EU suppliers into your store, many of whom ship internationally. Presenting yourself in the local language greatly increases your market exposure. It would be great if the translation function were more efficient and could retranslate only those listings which were updated since the last translation.

The Shops @ Go Your Own Way
United States
16 days using the app
OneCommerce.io replied February 1, 2022

Hi David,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 2, 2021

My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient.
My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,

Wine Sensations by Son Roig
Spain
15 days using the app
OneCommerce.io replied January 3, 2021

Hi there,

This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Nolan
Transcy - Translate Language and Convert Currency

June 20, 2022

Très interressant bien que ce soit bizarre qu'une appli de traduction ne propose pas son back office en plusieurs langue !! Sinon Service client rapide.

BASIC SURVIE
France
15 days using the app
OneCommerce.io replied June 22, 2022

Hi there,

My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy - Translate Language and Convert Currency

November 17, 2020

Thank you to Lisa for help me with my colors settings. This was so important to me so thank you so much.

Gates of Heavens
United States
13 days using the app
OneCommerce.io replied November 17, 2020

Hi there,

My name's Robert from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Transcy - Translate Language and Convert Currency

February 8, 2022

Im using this app to translate and localise my content from english to german. So far, it seems very helpful.

Yuno Studio
Switzerland
13 days using the app
OneCommerce.io replied February 9, 2022

Hi Yuno,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

March 6, 2023

Very good support with Lewis ! Starting using the app so let's see. But firs feeling is great. Thank you Team !

PALZANO
France
12 days using the app
OneCommerce.io replied March 7, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

April 14, 2022

Rien à redire sur l'application. J'ai pris la formule la moins chère et le texte a bien été traduit en Anglais. La qualité de l'application, c'est le support qui est réactif et présent. Grace a été impeccable et a pu facilement m'aider pour l'intégration.

Monsieur-BBQ.com
Switzerland
12 days using the app
OneCommerce.io replied April 16, 2022

Hi there,

Here's Jena. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

January 17, 2022

Très bonne app. Dans l'ensemble les traductions en anglais sont excellentes, à ceci près que certaines expressions n'ont pas été traduites du tout. Equipe de support technique au top !

Absoluthé
France
12 days using the app
OneCommerce.io replied January 18, 2022

Hi Camille,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency