Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 2, 2024

Had a problem with some configuration issues on my site: https://plasticbagpartners.com/ . I worked with Shiro and she was very helpful in resolving my issue. Great customer service.

Plastic Bag Partners
United States
About 2 years using the app
OneCommerce.io replied January 11, 2024

Hi Frank,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

February 6, 2024

Customer support is great, helped me setting up the app and resolving all the bugs! Also the translation quality is better than another app I used and it was way easier and faster to translate everything. I still need to evaluate how this app will affect my conversion rate

Newtiful
Italy
6 months using the app
OneCommerce.io replied February 23, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 5, 2024

Wow, wow, wow, I truly have no words. Cris handled my inquiry, and I'm sorry for the moment I didn't recognize them before, but I'm grateful because when you see how difficult it is with others, you appreciate much more! The whole world needs to learn from them about customer service. Prompt, fast, reliable, true professionals! May God bless you. Thank you!!

TSI
Israel
2 months using the app
OneCommerce.io replied March 12, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

May 16, 2024

Just received quick and expert help in solving a problem. Thank you Clara and Cris!

MoodCompanyNL
Netherlands
About 2 months using the app
OneCommerce.io replied May 20, 2024

Hi Edwin,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

August 26, 2024

Großartiger Support. Die App ist zu empfehlen. Besonders Chris macht einen tollen Support.

GYM NUDGE Onlineshop
Germany
About 5 hours using the app
OneCommerce.io replied August 29, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

February 20, 2024

I tried several similar apps, but none managed to make it work with my theme. In the end, I tested Transcy and encountered the same problem there until Fanny and Bo from support helped me for several hours until everything worked. Not only is it a very good app that is worth all the money, but the support is also unbeatable. Thank you very much!

NordicFulfillment
Sweden
About 1 month using the app
OneCommerce.io replied February 23, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

March 4, 2024

Tech support is great. A bit slow but they always find the answer for us. thank you for your dedication and time in helping us with the issues we have using Trancy.

Arwendayle
United States
Almost 2 years using the app
OneCommerce.io replied March 12, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 29, 2023

Giselle was quick and effective. What a simple tool to add translation to our site. We have a new safety helmet good for biking and skateboarding.

airnoggin
United States
Over 1 year using the app
OneCommerce.io replied December 5, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

May 2, 2024

App works great. Easy to use. The support team was also very helpful and quick to help me with adding some code to my site.

Soft Steps
Finland
9 days using the app
OneCommerce.io replied May 9, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 24, 2024

POLARIS NEEDS A RAISE! I tried to fix a translation for a section of my website and nothing worked! nShe was able to help me and fix it for me! Thank you Polaris!

Hazlo Tu Mismo
United States
About 19 hours using the app
OneCommerce.io replied May 29, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce