Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,960)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

February 21, 2022

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
United States
1 day using the app
OneCommerce.io replied February 22, 2022

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience ...

January 25, 2023

Nach einem Tag Nutzung bin ich sehr zufrieden. Manche Einstellungen, vor allem wenn es um das Veröffentlichen geht, sind ein wenig versteckt. Musste mehrmals den Support kontaktieren. Dieser war wiederum wirklich super schnell und freundlich und hat meine Problem innerhalb kürzester Zeit gelöst.

friedrich23
Germany
1 day using the app
OneCommerce.io replied January 27, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

Along with ...

June 30, 2023

great

YSY.Buisness
Algeria
About 24 hours using the app
OneCommerce.io replied July 4, 2023

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

June 22, 2023

I am a fan, it was extremly easy to install and now english speaking customers can understand my webshop! Support from Giselle was fab. Everthing got solved, sending videos etc . GREAT.

DORA
Denmark
About 22 hours using the app
OneCommerce.io replied June 22, 2023

Hi Sara,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

Edited February 4, 2021

I think it's more valuable if you pay for a plan, because otherwise you can only translate one language. I did have great support from Muffin though and she was able to assist. It's just the app itself on the free plan is a bit flaky.

Soul Health Lounge
Australia
About 7 hours using the app
OneCommerce.io replied February 4, 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to ...

June 26, 2022

To be honest I'm not reviewing the app but support from Shen. Her support was excellent and she really put a lot of time into setting it up for me. I'm not revieweing the app yet because I haven't really had anytime to test it. I would have given Shen 5 stars for her work but I do not like being pushed to write reviews. That's one star she's not getting but her support was really great.

Rolling Mavericks
Netherlands
About 6 hours using the app
OneCommerce.io replied June 29, 2022

Hi there,

Here's Justin. Thank you so much for your comments

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https:// ...

April 14, 2022

although this app did not suit my needs, i must say that they have amazing customer support. overall easy to use interface, but had some issues with currency and language converters working in tandem, was a bit buggy.

Nava Bands
Singapore
About 4 hours using the app
OneCommerce.io replied April 16, 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we ...

June 9, 2021

just started using this app and it does what it promises.
Only thing i'd love to see is a better tutorial

Test server
Belgium
About 4 hours using the app
OneCommerce.io replied June 10, 2021

Hi Bart,

Here's Aretha from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our app.

Regarding to your ...

September 8, 2021

good, good, good, good, good, good, good, good, good, good, not bad, not bad, not bad, not bad, not bad

tulmy
Saudi Arabia
About 3 hours using the app
OneCommerce.io replied September 8, 2021

Hi Yahya,

Here's Garrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review about our app.

More than this, our FireApps blog ...

October 30, 2021

The app is user friendly and free, but you actually need to have a monthly paid plan to start using it.

Secret Merchant
Philippines
About 2 hours using the app
OneCommerce.io replied November 1, 2021

Hi Gin,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your positive review.

As your current plan is in ...