Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,960)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.
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Fast customer support by Harwin. Helpful and straight to the point. Would love it if it was sync with the translation app of Shopify without paying an extra. Good product.
Hi there,
This is Kieran from Transcy. Thanks for your review
I would like to appreciate your feedback and we will take it into consideration. Last but not least, we really ...
The customer support team is super great! The agents I spoke to were extremely polite and helped me set up the app.
Hi Yavor,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when ...
I just installed it, great support from Andy. Shall update the review later. As of now I am just checking the app settings. so far good.
Hi there,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience ...
Tuve dudas con la instalación y solicité ayuda en e chat de soporte técnico. La persona al otro lado ha sido muy atenta y tiene conocimiento más que suficiente para orientarme
Devo ancora usarla ma sembra buona. Servizio clienti efficiente. Vedremo come andrà. Consiglio di controllare le traduzioni
Hi there,
I'm Marcus. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...
There was some issue with the translation when using the app. When contacting customer service, they instantly answered and came up with a solution for the problem. Great communication and very helpful!
Hi Aroa,
I'm Eira from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our ...
I got very fast and helpful support from Molly! She set up the Language translate in my Shopify Shop.
Hi Marie,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy ...
Great app, great customer service but in my template no performance well, but I know that works excellent in another ones, I am recommend it.
Hi Cesar,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.
However as you mentioned "but ...
I am grateful for the live chat help and I am please with the app performance. I would only suggest a 6 month free trial for new stores so we can really see the value added and be more established before taking on an extra monthly cost.
Hi there,
I'm Liam from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a positive review of you.
We will note ...
I finally chose not to translate my store into other languages and deleted the app. It was a hard time finding and deleting the leftover code. Anyways, the support reached out to me really quickly and figures all things out eventually.
Hi Vincent,
I'm Timothy from FireApps Customer Support Team, and I'm very sorry for the inconvenience.
As usual, after you uninstalled the app, our code will be removed as ...