Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,907)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited January 5, 2022

The free version is not the best - only one free language + not all languages are supported, but customer support is excellent and UI/UX is intuitive.

myAdelline.com
South Korea
40 minutes using the app
OneCommerce.io replied January 6, 2022

Hi Adelline,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. We're really happy to know that you love our app & support.

For your Free plan, you can add 1 basic language and 1 target currency. Also you can use all basic features such as enable language setting, enable to manage language or enable to manage Switcher visibility, etc.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

March 5, 2022

The translation app is a great tool, although the automatic free translation plan might not translate everything accurately, sometimes the translation is very literal and may need to get tweaked.

Etni'KS Home Decoration
Spain
21 minutes using the app
OneCommerce.io replied March 7, 2022

Hi Sabrina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

In case the translation is not reaching your expectation, you could replace/edit your translation content manually for any pages/elements in your store easily on Manage content section, please kindly check it again.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 2, 2021

best app i like it its very easy to use and looks good translation is perfect in every word try it yourself.

TheSafeCollar
United Kingdom
20 minutes using the app
OneCommerce.io replied April 5, 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

February 9, 2022

good support helped with everything just the problem was had a little issue with georgian language couldnt translate some words properly

ARDGroup
Georgia
18 minutes using the app
OneCommerce.io replied February 9, 2022

Hi Alla.

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

For your issue that you cannot edit your target language because you're in Free plan, your content will be automatically translated. In case you want to edit its translation, you need to upgrade to higher plan. Hope this will clarify your concern.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited January 17, 2022

Pretty Fast. Translation is not 100% accurate but ok. Free version allows you to Translate 1 language. Customer Service is good.

NLI Solutions
Canada
14 minutes using the app
OneCommerce.io replied January 17, 2022

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited August 3, 2024

Appli qui fait très bien son job. Aide en ligne adorable et super efficace. Spéciale dédicace à Cris et Serenaa pour leur aide.

ikonik
France
OneCommerce.io replied May 10, 2023

Hi there,

This is Shirina from. We really appreciate you taking the time out to share your experience with us

For your concerns, we seem to not catch your point clearly, so one of our colleagues is reach out you, please kindly check your email. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce