Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective multilingual support, which helps expand global reach. They praise the responsive customer support and seamless Shopify integration. Features like high-quality translations with manual adjustments, third-party app translation, and automatic content checking are highlighted. The app's robust functionality and customization options are also noted for enhancing business expansion and customer engagement.

March 30, 2024

Had a problem setting up transcy with my store. Asked the team and within a minute I got a answer. Bo and his team found the error fixed it extremely fast. I highly recommend to anyone who needs to translate their shop. Incredible team and service, 5 stars to Bo too!

ZootPower
Ireland
26 days using the app
OneCommerce.io replied April 5, 2024

Hi David,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

June 18, 2024

Customer support is wonderful! I initiated a chat and someone immediately got back. Johnson was patient and helpful, getting things sorted out quickly :)

Vita Green SG
Singapore
7 days using the app
OneCommerce.io replied June 19, 2024

Hi Ivan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

February 8, 2024

I warmly recommend it. excellent service! they help with everything in seconds! special thanks to Comei! She was the best and helped me in everything!

Fashion Gardrob
Hungary
About 1 year using the app
OneCommerce.io replied February 23, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

January 17, 2024

I initially had difficulty using the currency converter to display multiple currencies on my store. However, the responsive and knowledgeable staff in the chat support quickly addressed my concerns. They patiently guided me through the necessary steps, and as a result, I was able to successfully showcase a variety of currencies on my website. The assistance provided was invaluable, and I greatly appreciate the prompt and effective support. Thank you for making the process smooth and hassle-free!

Anoko shop
Japan
About 1 month using the app
OneCommerce.io replied January 24, 2024

Hi Kazuko,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 4, 2024

Good service and great support! Gotten fast help multiple times.

Bella Vitella
Sweden
4 days using the app
OneCommerce.io replied July 7, 2024

Hi Christian,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

February 24, 2024

PErfect Service, perfect help. Joliann helped me a lot, thank you so much.

Stuhlbezug.com
Switzerland
Over 1 year using the app
OneCommerce.io replied February 28, 2024

Hi Marco,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 15, 2024

Die App macht Ihren Job auf den von uns getesteten Sprachebenen (DE/EN/AR/ZH/ES/FR) zu 98% sehr gut. Die letzten 2% sind dann korrekturen in der logik und den Bildmaterialien. Hierfür steht einem jedoch auch ein sehr kompetenter Support zur Seite, wenn man mal wieder nicht weiß wo genau das Problem liegt.

Danke an Serenaa, Teresa, Amy, Anne, Eleanor und Duke!
Sehr zu empfehlen!

Chronos Manufaktur
Germany
3 days using the app
OneCommerce.io replied August 20, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

August 20, 2024

Son muy amables, y me han ayudado con un problema visual de la pagina. han sido muy resolutivos y rápidos.

Limpiezas Miranda Mallorca
Spain
About 1 month using the app
OneCommerce.io replied August 29, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

April 28, 2024

I spoke with Eleanor, she listened, took her time to answer all my questions and helped me solve all my problems. The best customer service I've ever had. She responded immediately when I sent her a message at 10PM. I can't say thank you enough!

Lanillas
France
About 1 month using the app
OneCommerce.io replied May 4, 2024

Hi Jérémy,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

August 14, 2024

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Blithetic Enterprises LLC
United States
About 7 hours using the app
OneCommerce.io replied August 20, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce