Reviews (5,693)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its comprehensive features and superior performance. It translates all 3rd party apps, improving the international shopping experience. The intuitive UI/UX is seamlessly integrated into the Shopify backend. It offers superior translation with DeepL integration and an automatic content checking feature. The customer service is exceptional, with a responsive team available 24/7. Additional features include a currency converter and customizable options. Merchants praise its accurate translations and the support team's ability to quickly resolve technical issues.

December 3, 2021

very quick and professional help in the facility. Really a great relief! Hours of translation now at the push of a button

MSE - The Beauty Company
Germany
2 months using the app
OneCommerce.io replied December 6, 2021

Hi Björn,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Stephen
Transcy - Translate Language and Convert Currency

Edited January 3, 2023

We contacted support for a little favor and thanks to support advisor Bo the update was done fast and accurately! Kindly recommend!

energy365.ch
Switzerland
2 months using the app
OneCommerce.io replied December 5, 2022

Hi Wai,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 26, 2022

Me encanta esta aplicación queda genial en mi pagina web, el asistente me ayudo en todo momento a instalar todo correctamente en mi pagina web gracias

Luxury Wolf
Spain
2 months using the app
December 7, 2022

I like the app as well as the customer service. The app will help me a lot with the growth of my online store.

Deverwit
Belgium
2 months using the app
OneCommerce.io replied December 8, 2022

Hi Arif,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

November 22, 2022

Tout est très bien expliqué du début à la fin ! J'avais du mal au début, mais le professionnalisme du service client est Top, merci encore ! je recommande cette application elle est juste génial.

Gomugomu
France
2 months using the app
OneCommerce.io replied November 23, 2022

Hi Anthony,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

March 16, 2022

The service is very good, the customer service is very timely reply message, the whole experience is very good, I will continue to support, thank you!

henjade home
China
2 months using the app
OneCommerce.io replied March 17, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

December 9, 2021

J'utilise cette avec application pour traduire mon site. Elle est super bien en traduction et avec une équipe toujours présente pour intervenir en ce de problème. franchement je la valide.

Bhaache.com
Mauritania
2 months using the app
OneCommerce.io replied December 13, 2021

Hi lorenzo,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

April 8, 2023

My experience is 100% positive! Emma was amazing,she give to me all help to make this amazing app running in best way on my site,she works on my site more then one hour with me to make all good.The best support you can get if you new in this world. I have amazing experiences with Emma.Thank you so much for everything!

Home Style Decor
Italy
2 months using the app
OneCommerce.io replied April 10, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 4, 2023

Support was very nice. I had problem with the visibility of the dropdown menu, but contacted the support and sorted it out. Very nice app.

Spray & Pray
Czechia
2 months using the app
OneCommerce.io replied January 9, 2023

Hi Michael,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 10, 2022

this app is literally the best in its field. in only 2-3 clicks i can translate my website into a lot of different languages. i totally recommend

The World Project™
Canada
2 months using the app
OneCommerce.io replied November 15, 2022

Hi ANON,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce