Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    5.5K
  • 4% of ratings are 4 stars
    266
  • 1% of ratings are 3 stars
    44
  • 0% of ratings are 2 stars
    24
  • 2% of ratings are 1 stars
    130
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

November 2, 2022

We needed some support and the problem was promptly solved. Both support employees we talked to were professional and friendly. Thank you.

The Kingdom Of Steel
United States
Almost 3 years using the app
OneCommerce.io replied November 4, 2022

Hi Manoel,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

June 21, 2021

The app allows you to translate most of the website's front end elements without a problem. They also offer auto-translation, which is useful. The customer service is responsive and helpful. Translation quality is good (English to French).

Technoaccord
Canada
Over 2 years using the app
OneCommerce.io replied June 22, 2021

Hi Niculae,

Here's Felicity from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that ...

February 28, 2022

I use this app to translate my online store. Works well and great customer service when required! Only downside is that it's not working on all Shopify apps you add on which is very limiting when you need your store to be available in multiple languages.

Club des petits déjeuners | Breakfast Club of Canada
Canada
Over 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Maxime,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For your concern, I seem not to understand ...

Edited March 8, 2022

I really like this app. It is so easy to use. The only think it's missing is the possibility to change the translation from third party apps. Right now it automatically translate from your own language to the selected language with no possibility to make changes to the translation. Sometimes you have to make changes to the translation, so it sounds right and grammatical is correct. So I really ...

Art by Me
Denmark
Over 2 years using the app
OneCommerce.io replied January 20, 2022

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with ...

April 20, 2021

Ease of use for translation. Customer support was really helpful when we had an issue with our language switcher. Would recommend!

Tribus Grips
Canada
Over 2 years using the app
OneCommerce.io replied April 22, 2021

Hi there,

This is Sophie from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when ...

August 17, 2022

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

De Leeuw Guitars
France
Over 2 years using the app
January 20, 2022

Great customer service! They help me to set up the app. They were very fast to respond! Thank you so much!

Amanora Studio
United States
Over 2 years using the app
OneCommerce.io replied January 24, 2022

Hi Lisandra,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience ...

March 13, 2021

Very helpful!
Love the fact that you can have a small plan for free (having 2 languages is very important for me, but I don't have the budget of a big enterprise). The only thing is that the system is a little slow (it doesn't seem to slow down my shop - it's actually slow when I need to translate my stuff...). But otherwise, the support staff is super efficent and quite sweet.

juliechantal
Canada
Over 2 years using the app
OneCommerce.io replied March 15, 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a ...

June 26, 2021

I used the App to help me to translate my online store and it is easy to install and works very well. I would like if the free pack had at least 2 language available to use.

GeoRaElegancy
United Kingdom
About 2 years using the app
OneCommerce.io replied June 28, 2021

Hi Sunira,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We got your feedback about free plan with ...

April 1, 2021

Works fine. Simple as that. :)
Support is always online and is very experienced.
I was having some difficulties but all solved thanks to the developers.

Fanfiber.com
Netherlands
About 2 years using the app
OneCommerce.io replied April 1, 2021

Hi Wout,

Here's Evans from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience ...

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