Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to translate their website into multiple languages and currencies, expanding their market reach. They value its machine translation and automatic content checking features, but suggest manual checks for accuracy. The app's ability to translate third-party apps and its impact on international SEO are also praised. Merchants commend the responsive 24/7 customer support and find the interface intuitive and easy to navigate. The app's customizable features and user-friendly toolset are also appreciated.

December 5, 2023

Works really well and the customer support is amazing! Quick response and good help! :)

Atelier Florentine
Netherlands
9 months using the app
OneCommerce.io replied December 7, 2023

Hi Noor,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

January 24, 2024

This app just does everything what it should do. Especially Comel helped me really well with my concern. The support is 24/7 available.

Pepe the Cat
Germany
3 days using the app
OneCommerce.io replied February 6, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

November 2, 2023

Easy and user-friendly tool. If something doesn't feel so easy, then there are always helpful hands that can assist you 24/7 and help with whatever is needed. For example, I was struggling with some menu translation issues and Comei quickly helped me to resolve them. Overall really happy with the service.

IKON
Latvia
6 months using the app
OneCommerce.io replied November 7, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 2, 2024

Very Nice APP!
QUICK AND EFFICIENT SUPPORT even out of working hours.

Q-Tech ®
Spain
27 days using the app
OneCommerce.io replied January 11, 2024

Hi Federico,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 13, 2023

Best Translation App on the market. We have received great support from Alene of OneCommerce and are very happy right now! :) Thank you so much!

Seltmann Publishers
Germany
5 months using the app
OneCommerce.io replied November 17, 2023

Hi Seltmann,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 17, 2023

Sereena from the support team was very helpful and answered all my questions in a very short time! Thanks for that, now all is solved (for now)! :)

Cirer
Germany
About 2 years using the app
OneCommerce.io replied November 28, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

December 1, 2023

Very clear and good support, always happy to help with any issue that might be.

MyCoffeeCup.fr
Germany
2 months using the app
OneCommerce.io replied December 5, 2023

Hi Magnus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 1, 2024

Seamless integration with shopify and a wonderful experience. Clara helped me with all my concerns and didnt take any longer than 5 minutes to have my whole store translated. Love it

Nuvo Women
United Kingdom
4 days using the app
OneCommerce.io replied January 11, 2024

Hi Khalid,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

November 30, 2023

Great and fast customer support (thank you Lewis). I've tested many many translation apps and this one is by far the best. The price is worth it !

Lamp Concept
Belgium
About 1 month using the app
OneCommerce.io replied December 5, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

January 21, 2024

I wanted to express my gratitude for Giselle's amazing support. She swiftly resolved my HTML code issue with expertise and professionalism. Congrats to your team for excellent customer service!

The Grit Shop
Mexico
16 days using the app
OneCommerce.io replied January 24, 2024

Hi Daniel,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce