Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 20, 2022

J'ai utilisé cette application pour traduire ma page en français, elle m'a bien servi mais si vous voulez prendre le maximum de cette app, je vous conseille de l'utiliser avec le forfait advanced . Vous aurez un essai gratuit durant lequel vous pourrez rattraper l'argent mis dedans.

OLYPET
Réunion
2 months using the app
OneCommerce.io replied November 21, 2022

Hi Liantsoa,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 27, 2021

Excelente o aplicativo e principalmente o suporte, fizeram de tudo para que eu pudesse utilizar 100% do aplicativo.

Studio Kalimba
Brazil
2 months using the app
OneCommerce.io replied October 29, 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

November 26, 2021

I had Lisa (who works with fireapps) help me create a review page for my store. She is very helpful and made my store look a lot better which is what I aim for so BIG Thanks to her :)

The Greater The Better
New Zealand
2 months using the app
OneCommerce.io replied November 30, 2021

Hi Jasper,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

March 25, 2022

I've translated my shop very quickly, with the help from the people behind the app. It was very easy and the app works perfectly.

ByChrillesen
Denmark
2 months using the app
OneCommerce.io replied March 28, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 20, 2021

The customer support is very helpful. I've been using Langshop app but the app was very complicated and the support team weren’t very helpful and failed to solve my problems. I'm very happy that I found Transcy. Very clean layout of the app, very helpful support and cheaper than Langshop. Definitely recommend this app if you're looking for a translation service for your store.

Maison Presets
Spain
2 months using the app
OneCommerce.io replied December 21, 2021

Hi Ivaylo,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

December 23, 2020

在网上看了很多翻译的程序。准备先找个免费的程序先尝试用用,前期产品不是很多的情况下是很不错了,这个货币困扰了我一下午。这个程序本来不会用,后来客服人员很认真的帮忙指导,解决了很多问题。客服人员非常优秀,希望能经常和客服聊天交朋友。

Firstbag
China
2 months using the app
OneCommerce.io replied December 23, 2020

Hi there,

My name's Michael from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

April 26, 2021

Amazing app for beginners with easy UI and setup for free. Quick support! Will recommend to others for sure!

KewlKrate
India
2 months using the app
OneCommerce.io replied April 26, 2021

Hi Kewl,

I'm Wilson from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Wilson
Transcy - Translate Language and Convert Currency

November 9, 2021

Ho provato svariate app per tradurre il mio negozio e questo ha fatto al caso mio. Inizialmente ho avuto un problemi per colpa di altre app che avevo installato e disinstallato, ma con Transcy e pochi clic (e piccoli aggiustamenti di traduzione) ho reso contenti molti dei miei clienti all'estero!

Veneziano
Italy
2 months using the app
OneCommerce.io replied November 10, 2021

Hi Susanna,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

October 21, 2022

The app does its duty and translates well in all languages and excellent currency exchange, recognizes the position of the customer and automatically translates into his languages this is really fantastic.
Special thanks to all the support for their help, they are 10 stars.

SprokSpinn
Italy
2 months using the app
OneCommerce.io replied October 24, 2022

Hi Giuseppe,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

September 27, 2023

perfect app

Rosalia Store
United States
2 months using the app
OneCommerce.io replied October 4, 2023

Hi Mike,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce