Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 3, 2023

best and also the fastest service ever (Eloise best supporter ever) so helpful and really helped me to get a better store

Wax-E
Israel
2 months using the app
OneCommerce.io replied January 3, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited January 8, 2022

Excellent app, fast response, helpful and efficient customer service Thank you so much for your help

Teah
Norway
2 months using the app
OneCommerce.io replied January 10, 2022

Hi Darling,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

July 19, 2022

anazing app, and amazing support ..thank you Charlotte for your help to set up thecurrencies on my store

jewelrela
France
2 months using the app
July 31, 2022

La app es excelente! La atención y el servicio tecnico son maravillosos tambien! los recomiendo 100%, ni bien la instale, el servicio tecnico ( Shen) logro resolver la instalación de las monedas y los países que necesitaba. Son realmente Maravillosos!

AlforjaCero
Andorra
2 months using the app
February 10, 2023

The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it

TakePhoneCase
Hong Kong SAR
2 months using the app
OneCommerce.io replied February 14, 2023

Hi Xiadi,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

September 6, 2022

great app, worthy of money and a great live support. This live support is awsome and the best point

Careshoppro.eu
Germany
2 months using the app
July 18, 2021

Use it for all my sites, currently 10 languages translated (over 2 sites), hopefully will add 15 more
Customer support is the best
I love it

www.Kristalai.eu
Lithuania
2 months using the app
OneCommerce.io replied July 19, 2021

Hi Linas,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

January 11, 2023

I definitely would recommend this app. Great customer support was provided in setting up and easy to use.

Season Creations
Canada
2 months using the app
OneCommerce.io replied January 12, 2023

Hi Dennis,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

December 9, 2022

questa applicazione di traduzione è una buona applicazione .
si possono cambiare diverse lingue e valute .
il supporto è eccezionale non ho mai visto niente del genere,l operatore mi ha seguito passo dopo passo

Hairecare
Italy
2 months using the app
OneCommerce.io replied December 12, 2022

Hi Andrea,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

March 2, 2021

Really easy and fast to add a new market. good, easy. great about the currency conversion and easy tools.

Like used to breath
United States
2 months using the app
OneCommerce.io replied March 2, 2021

Hi there,

Here's Ethan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ethan
Transcy - Translate Language and Convert Currency