Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 19, 2021

j'utilise cette application gratuitement car je voulais traduire ma E boutique en une seule langue ( Anglais ) c'est plutot simple d'utilisation et le service support est tres reactif , ils m'ont automatiquement orientés

INA LINGERIE
France
About 2 months using the app
OneCommerce.io replied November 22, 2021

Hi Pauline,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

June 8, 2022

Buenísima la aplicación (y barata), las traducciones automáticas son súper acertadas y tiene muchas funciones útiles.
El soporte es increíble, no lograba hacer un paso de la instalación y me atendieron en el mismo minuto que tuve un problema, por supuesto lo solucionaron instantáneamente. Buenísima la App.

Ikai Chile
Chile
About 2 months using the app
OneCommerce.io replied June 9, 2022

Hi Joyce,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

July 23, 2023

Good service and a good working app, fantastic
I got an service from flora and she helped me very good.

The Air Cap
Netherlands
About 2 months using the app
OneCommerce.io replied July 25, 2023

Hi Bradley,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

March 3, 2022

Great app, very user friendly. I had a few issues with translating languages but Dante was there to help and fixed my issues immediately. Great customer service!

HER Perfect Skin
United States
About 2 months using the app
OneCommerce.io replied March 5, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

September 2, 2021

Jane reached out to me with an issue she saw on my site, and fixed the switcher very quickly. She saved my a lot of time and trouble.

Jin East Asian Art
South Korea
About 2 months using the app
OneCommerce.io replied September 2, 2021

Hi Kelly,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 21, 2023

Fantastic support from Violette. She had me up and running in minutes when i encounterd an issue. Cheers!

GTP Bedriftsløsninger
Norway
About 2 months using the app
OneCommerce.io replied February 22, 2023

Hi Markus,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

April 12, 2023

Best customer support ever, they are the most helpful people to your business, they actually will never let you go before they finish solving your problem!
I appreciate everything they have done for us and the business!

Batreeq.toys
Kuwait
About 2 months using the app
OneCommerce.io replied April 14, 2023

Hi Mouaz,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

June 9, 2022

チャットで素早く対応してくれました。細かいセッティングをしてくれた為、
すぐにビジネスを始めることができます。
以前に複数の多言語アプリを試してみましたが、なかなかうまく言いませんでしたが、サポートもつくのですぐに完成しました。ありがとうございます。

Pilipinas
Japan
About 2 months using the app
OneCommerce.io replied June 9, 2022

Hi Kaichi,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

Edited February 22, 2021

i used this app it was so helpful i had a great custumer service support from lisa i loved this app very helpful and recommended

Paccloset
United States
About 2 months using the app
OneCommerce.io replied February 22, 2021

Hi there,

I'm Faith from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Faith
Transcy - Translate Language and Convert Currency

February 1, 2022

It's very fast and helpful, just seconds and it's on service and seconds and the problem is completely resolved .

MIZRX
Saudi Arabia
About 2 months using the app
OneCommerce.io replied February 4, 2022

Hi MESHAL,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency