Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 11, 2022

Excelente aplicación, te hace ir a todo el mundo en dos clicks, y te asesoran hasta con shopify markets como configurar todo. Genios

Catalina Delgado España / Ropa de bebé
Spain
About 2 months using the app
OneCommerce.io replied May 12, 2022

Hi Agustina,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

October 2, 2021

I tried a few apps and those I tested made no sense. The customers literally had to find the translate button hidden in the site. With Transcy everything is perfectly visible, clear and easy to spot. PLUS, the customer support is extremely friendly and did some changes for me even tho I didn't asked! I highly recommend their services! 10 stars

Fantasy New York
Portugal
About 2 months using the app
OneCommerce.io replied October 4, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 22, 2023

Very good app! It delivers as promised and is easy to understand. The technical support is the best, they always understand me.

Abito
Mexico
About 2 months using the app
OneCommerce.io replied August 25, 2023

Hi Abito,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

June 20, 2022

I am using the application. The service is incredible. I haven't finished setting up my store yet. At the moment I am in the process.

Ruahcollection
Colombia
About 2 months using the app
OneCommerce.io replied June 22, 2022

Hi Laura,

I'm Levi. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy - Translate Language and Convert Currency

August 23, 2021

Customer service and technical team is very friendly, and the problem is solved quickly. Thank you for free upgrade, let me have a better experience.

LEGEND OF TEA
Malaysia
About 2 months using the app
OneCommerce.io replied August 24, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 13, 2022

amazing app ! i like it so much , becouse translate my site fast and quick , and have 24h support !
i recomended !

The Baby Kid
Bulgaria
About 2 months using the app
OneCommerce.io replied January 14, 2022

Hi Dimo,

This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

March 1, 2021

I love this app,its the best i have seen, I love it, I love it, I love it, I love it, I love it, I love it, I love it,so much

ideal.i
Nigeria
About 2 months using the app
OneCommerce.io replied March 2, 2021

Hi there,

I'm Kyle from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Kyle
Transcy - Translate Language and Convert Currency

July 20, 2022

Si vous avez un jour la chance de tomber sur Pauline. Sachez que cette dame va devenir ma femme. Son travail est remarquable et elle est très humaine. Elle en a fait beaucoup pour moi et malheureusement, c'est la seule manière chose que je puisse faire pour remercier et j'en ai bien honte.

My omenia ™
Switzerland
About 2 months using the app
July 20, 2022

I just installed the app and I love how organized the admin panel is. It's easy to navigate and make edits. I also had some issues and the support was able to fix them for me in no time. Great product, thanks!

FruityCube
United States
About 2 months using the app
May 13, 2022

Imi place ca este o aplicatie web super profesioanala si foarte utlia. eu ne avand experienta necesara de a seta, dar un angajat al companiei ma ajutat timp de aproape doua ore. Felicitarile mele.

baufresh
Romania
About 2 months using the app
OneCommerce.io replied May 17, 2022

Hi Tarzan,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency