Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 9, 2022

Jane Jane! Gorgeous woman was very helpful, with her adjustments my website was improved. Best support Jane! Thank you so much.

hiandco.co
Türkiye
About 2 months using the app
OneCommerce.io replied February 10, 2022

Hi Yasin,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

January 13, 2022

This app seems to work way better than all the other free translation apps. Makes life so much easier!

Café Forte e Gentile
Canada
About 2 months using the app
OneCommerce.io replied January 16, 2022

Hi Mary,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

August 7, 2021

Great experience to use and customer service is great. Would highly recommend others to use if considering a global store format.

DHARSHAN ABRAHAM
Canada
About 2 months using the app
OneCommerce.io replied August 8, 2021

Hi Dharshan,

Here's Harold from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harold
Transcy - Translate Language and Convert Currency

Edited December 29, 2022

Très bonne application, simple et efficace. Malgré une petite difficulté, Alene du service support m'a aidé jusqu'à résolution du problème alors qu'il était déjà 2H45 du matin !

Auto Wine
France
About 2 months using the app
OneCommerce.io replied December 29, 2022

Hi Raphael,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

November 10, 2022

great customer support ! They teammate Flora immedietaly send you message and navigate you in right direction how to change language and set up it in the store .

SARINO
United States
About 2 months using the app
OneCommerce.io replied November 15, 2022

Hi Andy,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 6, 2021

Staff is very nice to help. So responsive. App is so useful and easy to use! Free upgrade to economy plan. Thank so much

OKebuy
United Kingdom
About 2 months using the app
OneCommerce.io replied September 6, 2021

Hi Suet,

Here's Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vera
Transcy - Translate Language and Convert Currency

September 2, 2022

Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying. Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying.

MALACASA
Hong Kong SAR
About 2 months using the app
May 12, 2022

So far its been amazing, customer support is excellent. recommended for language and currency converters

CARVED
Qatar
About 2 months using the app
OneCommerce.io replied May 13, 2022

Hi Isa,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

June 28, 2021

This is honestly the only translator I've tried. Though I really like it, Love this app, incredibly useful. It does NOT do a word for word translation, it's translates the entire sentence . I've even translated legal documents and I have to do very minor adjustments. Wonder, useful app.

Truffleers
Saudi Arabia
About 2 months using the app
OneCommerce.io replied June 29, 2021

Hi Khalid,

I'm Clement from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Clement
Transcy - Translate Language and Convert Currency

December 15, 2022

One of the best apps for currency converting and language translate. It is really helpful and the features they have are amazing. 10/10 customer support they are fast and helpful. They really help me get through my problems

HT Improve
United States
About 2 months using the app
OneCommerce.io replied December 15, 2022

Hi Eliceo,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce