Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 29, 2022

Great customer service, Lee was assisting me with the settings, and screenshot the steps for me to understand. Totally recommend!

Medest Apparel
United States
About 2 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

March 6, 2022

very good support, best app for the traslation, the traslation is very clean and easily to understand

Flyup­™
Italy
About 2 months using the app
OneCommerce.io replied March 7, 2022

Hi Michela,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 25, 2022

Utilisé pour passer mon site en Anglais, en Français. Parfait! Je recommande a ceux qui cherche un moyen de traduire leurs pages.

Wood And Cie
France
About 2 months using the app
OneCommerce.io replied November 28, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edited September 10, 2022

excelente para traducir el idioma de tu tienda. Buena atención al cliente. Podrían mejorar las indicaciones de como usarla.

ᴘᴜʀᴘʟᴇʟɪꜰᴇ ꜱᴛᴏʀᴇ
Panama
About 2 months using the app
November 26, 2021

fantastica,soprattutto l'assistenza ai clienti.... formidabili mi hanno risolto tutti i problemi, e funziona alla grande
li consiglio...

varrialeprofumi
Italy
About 2 months using the app
OneCommerce.io replied November 30, 2021

Hi Giovanni,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 7, 2022

i like the app pretty much its useful. also they have the best staff ever , john thank you for helping me a lot.

skintoysheaven
Saudi Arabia
About 2 months using the app
June 21, 2022

I just installed this app 5 minutes back and I had absolutely no clue. i just requested for help in the live chat and Flora came to my rescue. She helped me with it so well the process was so smooth and my entire website is translated in no time! i have been dreading this task but if i knew it would be this easy i would have done it long time back. thanks a million Flora & Transcy. Hope you always provide us this level of support.

Munchbox
Saudi Arabia
About 2 months using the app
OneCommerce.io replied June 22, 2022

Hi Ihab,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

January 20, 2023

I use this app on all my Shopify store, it's amazzzinggg. Great customer service, I highly recommend.

You Boutique
Dominican Republic
About 2 months using the app
OneCommerce.io replied January 26, 2023

Hi Jean,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Edited August 14, 2021

The APP is excellent, my store had a problem of changing prices on its own, this APP it immediately solved the problem, 10!

Wownly
United Kingdom
About 2 months using the app
OneCommerce.io replied August 16, 2021

Hi Andressa,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

August 7, 2022

great app thank you, and Molly from customer service is the best she helped me to activate the application

EN LAB
Türkiye
About 2 months using the app