Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.
Refine
-
By rating
Very helpful and supportive. Neville guide is very clear, he help me solve a lot of problem on Transcy.
Hi Ching,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
help me a lot and very understanding would really recommend to my friends and family I love it so much
Hi Abigail,
Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Transcy - Translate Language and Convert Currency
That was the great apps, they can be help us for the new online shop, so much better, and the customers service was really good, I really like them.
Hi Chi,
I'm Marcus. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy - Translate Language and Convert Currency
Thank you so much john, you wher very helpful best custmer sevices ever and i love the app so much .
I have only just started using this app. The customer service so far has been 10/10. They have made suggestions on how they can help me without me even asking them first. they are all over it.
Hi Tash,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
Usei este app para me ajudar a alcançar mais pessoas. O suporte foi incrível. Ela é muito profissional, fiquei surpreendido com a rapidez e qualidade na resolução do problema. Obrigada.
Hi Nivaldo,
This is Enzo from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy by OneCommerce
Mega genialer Support von Shen!
Normalerweise schreibe ich nie Rezessionen bzw. Erfahrungsberichte. Aber hier muss ich eine Ausnahme machen. Solch einen support für die Einrichtung der Übersetzungsfunktion habe ich noch nie gesehen. Einfach nur genial, hat alles innerhalb von ein paar Minuten geklappt und funktioniert tadellos auf meiner Seite. Somit kann ich endlich auch international die Produkte vernünftig präsentieren und für alle ist es verständlich.
Würde diese App & den Support immer wieder weiter empfehlen!
Hi Daniel,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
Great app, easy to use and work perfect for my store translation. their support team works great, help me anytime. recommend it!
Hi Zhenjiang,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
I am having a nice experience so far with this app, it's simple to use. I started with the free version then switched up for a paid option because I wanted to add more languages and currency. I recommend!
Hi Brenda,
Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
Jennifer helped me out and was really understanding.Was resolved in 5 minutes top employee for sure.
Hi Nick,
This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Matthew
Transcy - Translate Language and Convert Currency