Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

October 3, 2022

Shen helped set it up on the trial version. I may want to go and edit things later once I know what I want

LETTERCUT
Canada
About 2 months using the app
OneCommerce.io replied October 5, 2022

Hi Brian,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Edited February 16, 2023

Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative.
would be cool if the actual translation loaded little bit quicker but so far so good.

Sexy Emporium
United Kingdom
About 2 months using the app
OneCommerce.io replied February 22, 2023

Hi Daniel,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

January 20, 2023

The best translation app on the shopify app store it has all you need and the customer service is fast and great i do recommend

Astarfly Shoes
Belgium
About 2 months using the app
OneCommerce.io replied January 26, 2023

Hi Racem,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 10, 2022

Easy to use and first class support! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ The pricing is unbeaten. Would recommend this to every shop owners who wants to expand the sales field.

PURISH
Germany
About 2 months using the app
OneCommerce.io replied January 10, 2022

Hi Lucas,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

October 2, 2020

I have tried other translation apps, but Transcy is really great.
very customizable. Price-performance ratio is great.
And the best of all is the support from Petey.
After installation, he writes to you and helps you with all the settings and tests them with you. He solves problems immediately.
He answers every question you have. You feel really well advised.
He takes a lot of time for you and your problems.
I can recommend the app and the support from Petey with a clear conscience.

Diamania
Spain
About 2 months using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

August 13, 2021

我在翻译的过程中出现了图片被压缩,而且我无法解决这个问题。联系了客服姐姐以后,非常迅速与我取得了联系,解决了这个问题。客服的态度,处理问题的速度都很棒,非常推荐这款软件给大家使用,希望这款软件以后越做越好,能够给大家更多人性化的服务

YIROO
China
About 2 months using the app
OneCommerce.io replied August 16, 2021

Hi Jianping,

This is Harvey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harvey
Transcy - Translate Language and Convert Currency

August 31, 2022

Eloise assisted me with setting up my store with languages and currencies. She was absolutely amazing and a great help! She was delightful to communicate with and very efficient. I recommend this app as it is very worth it and comes with great assistance and support !

EasyBlend
Australia
About 2 months using the app
May 25, 2022

good service, very helpful ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OSER
Hong Kong SAR
About 2 months using the app
OneCommerce.io replied May 30, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 15, 2022

Perfects app and amazing and fast support. In one day 5 languages was set with Transcy support!!! Recommending

FEN papildai sportui
Lithuania
About 2 months using the app
OneCommerce.io replied November 16, 2022

Hi Karolis,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

August 11, 2022

This app works really well and fast, also customer support is amazing. Very helpful and quick. The translation was super helpful

essentics
Germany
About 2 months using the app