Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 28, 2023

amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful.
Thanks to dory! you is doing a very good job!

SafeGuns Area
Indonesia
About 1 month using the app
OneCommerce.io replied January 30, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

September 4, 2022

This app is so helpful and easy to use! Nancy from FireApps was extremely helpful in assisting me get my site to display in Spanish. I Will be using in the future!! I recommend this app to everyone!

Lowkey Homey
United States
About 1 month using the app
September 1, 2021

Transcy is very easy to solve my problem Easy to use, Jannifer is also willing to help me, thank you. I will recommend TRANSCY to everyone.

Berrycrates™
United States
About 1 month using the app
OneCommerce.io replied September 2, 2021

Hi Adam,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

April 12, 2022

30 Sekunden nach dem Download hatte ich sofort ungefragt eine Support-Mitarbeiterin zur Unterstützung! (Kein Roboter). Alles blitzschnell eingerichtet. Sogar die Texte aus fremden Apps werden übersetzt. Ich bin begeistert!!!

shadowface.de
Germany
About 1 month using the app
OneCommerce.io replied April 16, 2022

Hi Lukas,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 2, 2022

Very usefull app, I have used for currency translate and works perfectly. Translate for very particular currency in the world

atra
Albania
About 1 month using the app
OneCommerce.io replied December 5, 2022

Hi Matilda,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 10, 2022

The service is great, it works well,
As a global sales store, IT is difficult for me to switch languages freely on the website. Transcy perfectly solves this problem for me.

GXPUMP
Hong Kong SAR
About 1 month using the app
OneCommerce.io replied May 11, 2022

Hi there,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

March 29, 2021

Very happy with this app. I don't have to worry about the translations
perfect , customer care.
Thx for all

Shop Fique
France
About 1 month using the app
OneCommerce.io replied March 30, 2021

Hi Roger,

My name's Mason from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mason
Transcy - Translate Language and Convert Currency

March 29, 2023

Great support! With the help of Dante the app was set up really quickly! Would suggest this app to everyone.

Moiise
Switzerland
About 1 month using the app
OneCommerce.io replied April 4, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 6, 2022

I used this app to quickly translate my Shopify store, took only 5 minutes to set up a german translation and has great help from Flora via chatt along the way!

EcommerceAccelerator
Netherlands
About 1 month using the app
June 8, 2021

A very simple, user-friendly and intuitive application. Excellent customer service, react very quickly.

VPLAB nutrition
Latvia
About 1 month using the app
OneCommerce.io replied June 9, 2021

Hi Rolands,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency