Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

July 30, 2020

Amazing support, really great app. i seuggest it if you need to translate your website in the easiest way as possible

Zoya Zoyae
Vietnam
About 1 month using the app
OneCommerce.io replied August 4, 2020

Hello there,

My name is Tony from FireApps Customer Support team, and it's great to know that you are enjoying our product.

Besides, we are still working hard on new version to bring more great features to you in a near future, so please stay tuned.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Best Regards,
Tony

Edited July 17, 2020

Great App for any website that needs multi languages or more , amazing customer service - would highly recommend to anyone! .........

Limwood Gourmets
Vietnam
About 1 month using the app
OneCommerce.io replied July 19, 2020

Hi there,

I'm Anna from FireApps Customer Service Team, and I am so happy to see your review.

Should you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io.

Have a great week ahead.

Regards,
Anna

August 10, 2020

Excellent app to translate the site, easy interaction and understanding, with the possibility to manually change the translation and convert currency into customers' local currency
The support service is excellent, the availability, communication and friendliness are a strong point of the team.
I recommend this app as the main translator of the site.

BiFlexFitnes
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

August 10, 2020

Super easy to use and I was really amazed by the translation! This app is one I highly recommend for anyone who needs to translate websites. Never have I met a better customer service - wow! Quick respons and very nice and helpful :)

The Pet Handle
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Yung from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Transcy - Translate Language and Convert Currency

August 12, 2020

This app really helped me to have a real multi language website .Even with some issues i can count on the support team mostly Anna who always took the time to solve my issues (even on her days off)!!!!
I definitily recommend!

Giri Design
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

August 17, 2020

So glad I found this app ! Customer service is just so quick and so helpful. Thank you, Seri ! I recommend this app to anyone with a multilingual store.

Lasher Heaven
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

August 17, 2020

Great app, great engine, great support. That´s what i can say.
I've tested all the other translation apps and this one is the best. I recommend it to everyone.
Great work guys.

Unlimited P.O.D.O
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

July 20, 2020

I tried almost all of translate app on the shopify. I think that Transcy is the best, most logical structure. Transcy gave a lot of possibilities to my store. Support very helpful ! thanks a lot Anna and others.

Slimming Corset PH
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

July 9, 2020

Had some minor issues with the app at first, but contacted their support and they were really fast on fixing the problem and keeping me updated about it. I'm very pleased with their service and the actual app does translate very well ! I'd recommend in a heartbeat

NUTRIZOSITA
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

August 20, 2020

Anna is the Hero off the day! Her help was fantastic and so easy to follow, that she solved all my problems within the shortest amount of time and finally I can translate my shop! I am very thankful!!!

Heller Feeney
Vietnam
About 1 month using the app
OneCommerce.io replied August 21, 2020

Hello Liam,

TGIF. Anna is here, and thanks for your feedback.

Should you need any help from us later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Have a great weekend ahead :)

Best Regards,
Anna