Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

August 20, 2020

Thanks a lot to Anna, she help a lot. Now everything work great. This app was better for my shop, because I need to translate multiple languages, convert currency and most important I can edit some automatic translating mistakes. Good luck!

Rebekah Howell
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

Edited July 21, 2020

I' m really pleased with this auto-translation application. Results are quite accurate, even with technical terms and i can even correct himself the few errors. Besides It help translate front-end app content fast & easily. The team is helpful & competent (thanks Anna for your patience and explanations !)

Motion RC Europe
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

August 14, 2020

C'est la meilleure application pour rendre son site multilingue.
Le support est très professionnel, il répond à toutes vos questions.

Plenty Collections
Vietnam
About 1 month using the app
OneCommerce.io replied August 17, 2020

Bonjour,

My name is Raymond from FireApps Customer Support team, and thanks for your feedback.

Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Bonne semaine à venir :)

Best Regards,
Raymond

August 6, 2020

Very nice translation app. That's what I was looking for! And the support was great! They helped me right away with the questions/issues I had.

Reflexedeal
Vietnam
About 1 month using the app
OneCommerce.io replied August 9, 2020

Hello there,

My name is Anna from FireApps Customer Support team, and thank you so much for your feedback.

I'm so happy to see that you are enjoy our translation function, but please note that we do provide Currency function too. You can take a look from this short video for further instruction: https://www.youtube.com/watch?v=1DybIttmjZk&list=PLZEeiZUVAjqVRElCSH2L4oMgngYMpiKXN&index=5

Also should you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Best Regards,
Anna

Edited February 7, 2022

A lot of hazzle in the beginning, but their support team helped me out very quickly and efficiently. As for now, everything looks to do the job just fine.

gundam-store.dk
Denmark
About 1 month using the app
OneCommerce.io replied February 8, 2022

Hi Jesper,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

March 16, 2023

Really kind, quick and nice service from Fanny!! Thank you so much for your help! Love the application by the way , it goes well with the shopify theme.

LABRUTE
Canada
About 1 month using the app
OneCommerce.io replied March 17, 2023

Hi Kim,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 4, 2020

I am currently using this app and the transition between the languages is very fast, the translation itself was quite correct even in a smaller, lesser known language .Customer service is excellent, they immediately responded and solved my case. Five star .

magic tulen
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

July 14, 2020

I used this app to translate my shop into diffrent languages. It saved me a lot of time! Thanks a lot

Funky pattern Clothing
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

August 23, 2020

Great app which makes translating an easy task. Amazing support too: Reached out to them for some assistance with convert currency and they went above and beyond to help me out.

Yanira Cosmetic
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

August 24, 2020

This app is easy to use. Perfect if you just started your shop to reach more customers. The best thing is the customer service. Anna helped me add images for every translated version, and translate front-end app content fast & easily.. Really patient and experienced. Thanks again for your help !!!...

GlamBoxCosmetic LLC
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency