Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

June 23, 2022

very good application
Customer service is also very good
make my store better
thanks so much
Sincerely recommend you to use

chuxinxiaopu
United States
About 1 month using the app
OneCommerce.io replied June 27, 2022

Hi Lei,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited October 1, 2020

I’m still experimenting this app, will review again later, but installation is not as simple as would be expected. Update: After a few chats with the support team, they provided me with thorough details on what need fix, as well as a quick response. So far I really like this app.

SureFire Gadet
Vietnam
About 1 month using the app
OneCommerce.io replied September 8, 2020

Hi Danisa,

Here's Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience that have caused to you.

Can you please share me any complicated step/element which you got during installation progress, so I can help you further?

Also I am going to follow-up directly with you via email, so please feel free to reply there.

Have a great day.

Best Regards,
Raymond

June 2, 2022

The perfect app that has solved our problem of getting our webshop out into the world. Have experienced a perfedt customer service always helpful and understanding of our problems and found a quick solution

Bio-Vitae
Denmark
About 1 month using the app
OneCommerce.io replied June 8, 2022

Hi Janus,

My name's Emma. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

December 8, 2022

Les traductions et les conversions des devises en temps réels sont super ! Je suis satisfaite de l'aide que j'ai reçu.

ComeandBuy
Senegal
About 1 month using the app
OneCommerce.io replied December 8, 2022

Hi Adja,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

June 28, 2022

Overall a good app, very kind and helpful customer service, the service is very quick so that is nice. I'm happy.

Norshoppe
Norway
About 1 month using the app
OneCommerce.io replied July 4, 2022

Hi Marijn,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 1, 2022

The 14 days free trial are very interesting.. The app is very helpful and practical in translation and at the same time currency...Everything is automatically translated in a second...even each buttons...I like it...no need to hire a expert translator.

ESSOEM
United Kingdom
About 1 month using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

October 22, 2022

Amazing customer service. Amber helped me with all my questions and replied quickly. Highly recommend!

Lauviere
United States
About 1 month using the app
OneCommerce.io replied October 24, 2022

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

December 1, 2021

using for one month approximately. so far so good. no major issues were found. customer service is really helpful and fast to respond.

SALTED LINE Europe / Sea Frogs Europe
Poland
About 1 month using the app
OneCommerce.io replied December 1, 2021

Hi SHYLO,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 10, 2022

Convenient app. Some difficulties with activation, more detailed and understandable instructions are needed.

UA-SOSanimals - everyone should have a house
Ukraine
About 1 month using the app
OneCommerce.io replied June 13, 2022

Hi Nataliia,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 18, 2021

they offer timely help. And resolve my problems. recommend. Thank u Seri for ur patience and help. Appreciated it.

Tikamazing
United States
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi lyo h,

I'm Fidelia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Fidelia
Transcy - Translate Language and Convert Currency