Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

June 18, 2021

they offer timely help. And resolve my problems. recommend. Thank u Seri for ur patience and help. Appreciated it.

Tikamazing
United States
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi lyo h,

I'm Fidelia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Fidelia
Transcy - Translate Language and Convert Currency

January 4, 2022

awesome app, really easy to use and fast support. my shop currency switches fast and the location tracker is great so the cursomers always see the right currency

vendana Paris
Netherlands
About 1 month using the app
OneCommerce.io replied January 4, 2022

Hi Roan,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 7, 2022

Great app, exactly what I was looking for. Instead of having multiple apps for Language and Currency, this app will combine both functions smoothly in a significant way. Also, the customer support was terrific and very passionate. They did the customization and integrated the app with the theme. Very recommended Thank you

The Korean Fashion
Australia
About 1 month using the app
OneCommerce.io replied January 10, 2022

Hi Adnan,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

February 18, 2022

Great app with quick support and good help! They fixed my problem within a few minutes and the automatic translator works great!

BisousAmsterdam
Netherlands
About 1 month using the app
OneCommerce.io replied February 21, 2022

Hi Jordy,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

November 28, 2022

Bo from OneCommerce was very helpful and made the process so easy. The app is everything I needed and more!

HIGH PAW
Croatia
About 1 month using the app
OneCommerce.io replied November 30, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

May 15, 2021

The automatic translation is very fast. Unfortunately, the free version cannot change the language according to the location of the visitor. I hope that the free version can enable this function.
Good service.
Other functions have not been used yet.

lonkoomparfum
China
About 1 month using the app
OneCommerce.io replied May 17, 2021

Hi wenjing,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

Unfortunately the function like you said "Automatic language detection" is not available on Free plan at the moment, it's just available on Paid plan. However, we will note your point and consider it for the future update.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

August 8, 2022

Thank you so much for this app. From the start to finish, the whole experience is smooth and easy. The customer service is hands-on! The best I saw on Shopify apps. Tee and the technical team are so helpful. Thank you so much.

Viral on TikTok shop
Canada
About 1 month using the app
December 29, 2021

Jane, the service attitude is very good, very serious and responsible for the work, very timely and patiently answering questions, and helping to solve all the difficulties encountered

Vaydeer
China
About 1 month using the app
OneCommerce.io replied December 30, 2021

Hi Zhangfeng,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 18, 2021

Service au top, très réactif. Sont là pour nous aider aux mieux !
Traduit super bien les langues que l'ont demande

Nygcat, la boutique pour chat !
Belgium
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi Mathieu,

I'm Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Erica
Transcy - Translate Language and Convert Currency

May 24, 2022

Amazing app, covers all needs, with great customer service team
....................................

LYDICCA
Türkiye
About 1 month using the app
OneCommerce.io replied May 26, 2022

Hi Nur,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency