Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.
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Hi David,
Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.
We have ...
Still testing the app hopefully it works well I have to give a review to test it because it won't show the dashbord
Hi there,
This is Alex from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.
We've seen that you left us with 3 ...
Support war gut bis sehr gut, Qualität der KI Übersetzung allerdings mangelhaft. In unserem Fall ist viel nachzubearbeiten, sonst steht im Englischen schon nonsense da. Da wir nur englisch können, verzichten wir lieber auf weitere Sprachen die uns das System anbietet.
Ca. 5-10% der übersetzten Wörter und Begriffe sind falsch übersetzt. Da muss die KI noch ein paar Stunden (Wochen, Jahre?) auf ...
Hi there,
I'm Stephen and we sincerely apologize for this inconvenience
- For AI translation, it's a known issue that we are using an AI Translation System including Google, ...
It works OK, however it is slow. The customer care department helps a lot and responds really quick.
Hi Wendy,
I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
In relation to your concern, as ...
UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact ...
Hi Rebecca,
Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...
Hi,
I can not find free plan for this app. and I uninstalled this app.
https://www.bilisimsayar.com/
Hi Yunus,
This is Andrew and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. For ...
support is nice and competent. unfortunately with 1000+ products, the app doesn't make sense (checkout not translatable, corrections not possible)
Hi Roman,
Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we're so sorry for this inconvenience that might have
With your ...
5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.
Hi there,
My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your issues ...
Garlic was very helpful when I asked for his help. However the app itself has horrible translations for the free version which i have to remove as it doesnt make sense!
Hi Franco,
I'm Jolie. Thanks for taking the time to share your feedback with Transcy
However it sounds like you did not have a good time with us. For the translation quality, ...
The app has a user friendly frontend. Great agents supports. Unfortunately the app does not let you chose what pages do you want to translate when you are in the onboarding process.
Hi there,
I'm Lucy from Transcy - Translate Language and Convert Currency Customer Support Team. We thank for your feedback and also sincerely apologize for this ...