Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

July 27, 2022

Garlic was amazing, the platform works pretty well even if i don't understand why you have to get the platinum subs. to get out "powered by Transcy"

highnessdistribution
Italy
About 2 years using the app
February 25, 2021

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
Canada
About 2 years using the app
OneCommerce.io replied February 25, 2021

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your ...

August 31, 2021

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
Singapore
About 2 years using the app
OneCommerce.io replied August 31, 2021

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience ...

Edited August 31, 2021

The team was a great help. I have had there help 2 or 3 times. I definitely recommend getting them to help you.

D R Distributors
Canada
About 2 years using the app
OneCommerce.io replied August 31, 2021

Hi Dwayne,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when ...

April 28, 2023

後台客服處理速度快,發現問題克服會直接幫忙處理。
不過有時候,後台的程式loading會卡住,導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題,希望可以再更改一下後台loading速度。

Wonderland Underwear
Taiwan
About 2 years using the app
OneCommerce.io replied May 8, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank for your review

Your feedback really means a lot to our Transcy team and we have been trying our best to develop ...

January 14, 2023

Muy buena aplicación para traducir y el cambio de moneda. A veces se complica un poco, pero el servicio de atención te ayuda enseguida.

Lucía G. Barcelona
Spain
About 2 years using the app
OneCommerce.io replied January 16, 2023

Hi Lucia,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

July 29, 2022

very helpful. The CS offer assistance right after installation which is very helpful for getting familiar with the app.

youknit sweater
Hong Kong SAR
About 2 years using the app
December 1, 2020

The app is friendly and easy to us. Had some short comings at the beginning but the support team came through. Petey is the boss #bettercaulPetey

TweakBrand
Mexico
Almost 2 years using the app
OneCommerce.io replied December 1, 2020

Hi there,

This is Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking ...

July 25, 2021

nice app
easy to use could do with more languages for a better price but still good simple and easy .

INDA AUSTRALIA
Australia
Almost 2 years using the app
OneCommerce.io replied July 26, 2021

Hi INDA,

This is Xavia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for using and trusting us.

Last but not least, we really ...

December 11, 2023

the support team was good to fix my issues
Rymond and Jhonson thank you

ReemohAccessories - Unleash Your Inner Shine
Saudi Arabia
Almost 2 years using the app
OneCommerce.io replied December 14, 2023

Hi Saleh,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...