Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

February 9, 2025

Great support, thank you Giselle.
Helped me to solve a problem with the currency integration in another app

VITORI International
Cyprus
3 days using the app
OneCommerce.io replied February 16, 2025

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

November 16, 2024

Alene stayed for over an hour to help me with my shop, her service was really great and very professional, I would definitely recommend her again.

In Hair Paris
France
About 1 month using the app
OneCommerce.io replied November 21, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

November 29, 2024

I've been using the Transcy translation app for my Shopify store, and I must say, it’s an excellent tool for expanding into global markets. What truly sets this app apart, however, is the outstanding support team.

From the moment I reached out with questions about customizing the translation button, their team was incredibly responsive and helpful. They not only addressed my queries promptly but ...

NuActive EU
Slovenia
1 day using the app
OneCommerce.io replied December 16, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

December 9, 2024

Great support, they solve problems quickly and efficiently. Especially Giselle.

Bluefin SUP
Netherlands
12 months using the app
OneCommerce.io replied December 16, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

November 15, 2024

7 star service! The agent was able to fix my issue while on live chat within minutes! amazing speed and efficiency.
Thank you

Magnnuss
Spain
23 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ...

October 31, 2024

I had an issue with the translation, so I reached out for help, and Polaris was incredibly kind and walked me through everything step by step. Thanks to their support, the problem was resolved smoothly. I truly appreciate it—thank you so much!

OK Travel
Australia
4 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

October 24, 2024

I love this app! I was hesitating between this and another translation app. I tried this and for now, I am really really satisfied! Transcy app is very easy to use, they have many options to customize your settings and make your store look more unique, professional and lovely. The customer support is really available 24/7, which is a plus when you need assistance urgently. I would 100% recommend, ...

Shedcozy
United States
2 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ...

November 7, 2024

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
Switzerland
2 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

Edited December 10, 2024

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Bladi Amsterdam
Netherlands
5 days using the app
OneCommerce.io replied December 16, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

January 8, 2025

Excellent customer service

Olucia
Netherlands
6 months using the app
OneCommerce.io replied January 15, 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...