Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,831)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multilingual capabilities and currency conversion, essential for international business expansion. They praise its user-friendly interface, effective translation features, and unlimited translations, particularly beneficial for stores with extensive product content. Customization options that align with store branding and responsive customer support further enhance its value. It's noted for seamless integration with Shopify and managing multilingual content effectively.

March 4, 2022

Funktioniert einwandfrei! Ich hatte ein kleines Problem mit den Währungen. Innerhalb von 5 Minuten wurde es per Chat durch Jennifer gelöst! So geht Kundenservice! Bin mehr als zufrieden! :)

theplaincircle vintage
Germany
9 months using the app
OneCommerce.io replied March 5, 2022

Hi Jennyfer,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

April 5, 2023

O suporte é excelente! Eu tive um pouco de dificuldade com algumas configurações, mas me ajudaram com tudo que precisei!

Empório Brasil
Canada
9 months using the app
OneCommerce.io replied April 10, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

December 28, 2022

The customer service is BOMB! Literally helped with all my questions, quickly corrected all my issues, and even gave me some extra insight! very patient and works extremely fast! as a business owner, I greatly appreciate this!!!! Time is the most expensive thing!

Lash Primp
United States
9 months using the app
OneCommerce.io replied December 28, 2022

Hi Amir,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edited April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Cashmere Island
Italy
9 months using the app
OneCommerce.io replied May 8, 2023

Hi Camilla,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited July 17, 2024

This app is by far the best i have tried among others. Many features, easy navigation. I chose the growth plan for starter. Comparing to other aps, the price is very acceptable. And now to support...the support is beyond expectation..very very helpful...Thanks Harwin, Alene, Nim and Karina, Polaris from the support team :

GadgetFlare
Slovakia
9 months using the app
OneCommerce.io replied November 7, 2023

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 13, 2023

I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.

To the Moon
Spain
9 months using the app
OneCommerce.io replied February 14, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

September 7, 2023

Maravillosa!!!! Bo me atendió hoy y me ayudo demasiado a resolver problemas que no podía hacerlo sola. Además no hablo ingles y el me entendió todo lo que necesitaba. Que bueno encontrar profesionales como el.
Muchas gracias!!!
Espero encontrarlo mañana para que me siga ayudando..
Felicitaciones!!!

Soy María María
Chile
9 months using the app
OneCommerce.io replied September 12, 2023

Hi Carolina,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

May 21, 2023

Rosa really helped me with Transcy. She went with me step by step on using the app and gave me ideas on improvement. Thank you so much for your support.

tehaf
Kuwait
9 months using the app
OneCommerce.io replied May 23, 2023

Hi Imad,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

July 19, 2022

The support staff is great!!! Even with simple set up, I needed a bit more help. Jennifer was supper great and helpful

Scalp Tech Inc Shop
Canada
9 months using the app
July 15, 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Aitana Villa
Spain
9 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency