Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

March 9, 2022

Really nice app with a lot of potential! I'm currently using it for my website and it does a great job with the translate button customization and the possibility to edit translated text

lbonheur-952
Canada
4 days using the app
OneCommerce.io replied March 11, 2022

Hi Ludovic,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

February 4, 2021

Nadat ik de app heb gedownload en alle woorden heb vertaald kon ik een button plaatsen om over te schakelen van Nederlands naar Engels. Maar wanneer ik overschakelde naar Engels kreeg ik een blanco pagina te zien. Dus niet zoals het hoort. Ik heb toen gemaild met Lisa van FireApps voor hulp. Zei heeft het probleem voorgelegd bij Muffin van FireApps die het voor mij heeft opgelost. echt een snelle TOP service! Ik ben enorm blij met deze app. Heel erg bedankt meiden voor al jullie hulp ;)

De Haardwinkel
Netherlands
4 days using the app
OneCommerce.io replied February 4, 2021

Hi there,

Here's Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enda
Transcy - Translate Language and Convert Currency

February 25, 2022

This app is great but what is really impressive is the team behind ! There is always someone who's answering super fast to your requests: i asked them to move a little bit the switcher and change the colours, they did it for me immediately !
Thank you guys, you are the best :)

Hanaki Paris
France
4 days using the app
OneCommerce.io replied March 1, 2022

Hi EUGENIE,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited September 5, 2022

I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05
Annie helped me set up the currency

WestStarTexas
United States
3 days using the app
February 7, 2022

Thanks Jennifer for your prompt help. She was very fast in responding to my issue. And she followed up to make sure everything was indeed running well

Be-Uti By ChaCha Garcia®
United States
3 days using the app
OneCommerce.io replied February 8, 2022

Hi ChaCha,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 12, 2022

Great customer service, very polite and willing to guide me through the app. 100% recommend the app.

alexiaskin
Greece
3 days using the app
OneCommerce.io replied June 14, 2022

Hi ALEXIA,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

September 13, 2022

Very helpful! I can only recommend this application! Support was here 24/7 helping me to integrate it into my theme.

Kris 3D Shop
Germany
3 days using the app
January 15, 2024

Great support service, thank Chris for your help !

Victoire Collection
France
3 days using the app
OneCommerce.io replied January 17, 2024

Hi Victoire,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 1, 2022

O plugin é ótimo! Integração perfeita do shopify com o Aliexpress.
Além disso o suporte é excelente!

ibarganha
Brazil
3 days using the app
April 21, 2022

cool ,i think it is nice ,meet my requirement for web business i try to set up , it has video guide , so it is easy to install smoothly .

hairextensions.vip
China
3 days using the app
OneCommerce.io replied April 26, 2022

Hi Gordon,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency