Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,827)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multilingual capabilities and currency conversion, essential for international business expansion. They praise its user-friendly interface, effective translation features, and unlimited translations, particularly beneficial for stores with extensive product content. Customization options that align with store branding and responsive customer support further enhance its value. It's noted for seamless integration with Shopify and managing multilingual content effectively.

September 6, 2023

The App works really well and they have Great Customer Service !

99things
Switzerland
7 months using the app
OneCommerce.io replied September 12, 2023

Hi Angelika,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 14, 2021

Jane helped me with some settings without even asking. Amazing customer service and the app seems working well!

EVAH Foods
Italy
7 months using the app
OneCommerce.io replied July 15, 2021

Hi Angela,

This is Otis from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Otis
Transcy - Translate Language and Convert Currency

July 27, 2023

Great app! Great support! The application covers our needs by 1000%, and lightning-fast support resolves all issues very quickly.

Tatiana Tretyak Brand
United Arab Emirates
7 months using the app
OneCommerce.io replied August 1, 2023

Hi Tatiana,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

August 4, 2022

Transcy has incredible customer service and they are quick to respond. Mikayla and Cassie are soooo nice.

MINAKY
China
7 months using the app
August 23, 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

OpticBridge
United States
7 months using the app
Edited January 9, 2024

Great work she has done and really appreciate it

WORLDTIMER
Hong Kong SAR
7 months using the app
OneCommerce.io replied June 6, 2023

Hi Henry,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

September 10, 2023

The best translation application I've tried, many functions and very good technical support, all the problems I've been able to find so far have been solved almost instantly. Highly recommended.

Hifi Media Store
Spain
7 months using the app
OneCommerce.io replied September 12, 2023

Hi Tomas,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

September 12, 2021

It's very easy to use and the help center and chat options solved my problems really fast! I recommend it

Freely
Peru
7 months using the app
OneCommerce.io replied September 13, 2021

Hi Eileen

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

April 18, 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

depeperwinkel
Netherlands
7 months using the app
OneCommerce.io replied April 19, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

September 26, 2021

Extremely quick & helpful customer service! They solved my problem within minutes of me writing to them

By Millin
Switzerland
7 months using the app
OneCommerce.io replied September 27, 2021

Hi there,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency