Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

October 6, 2022

Currently under trial, but at the beginning it looks good and suitable for our business. very Thank you

Essager
United States
3 days using the app
OneCommerce.io replied October 10, 2022

Hi HASNA,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

November 15, 2022

Mi è piaciuta tantissimo questa piattaforma i vostri ragazzi sono eccezzionali, soprattutto la ragazza che mi ha assistito Nancy

Maiton
Italy
3 days using the app
OneCommerce.io replied November 16, 2022

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

March 6, 2022

Customer service response is very timely, the problem can be resolved as soon as possible, very satisfied

RION
China
3 days using the app
OneCommerce.io replied March 7, 2022

Hi Roin,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

July 4, 2021

great app, works very well, and the support is helpful, i hope to use it for a long time yet, thanks

Performance Jersey
Brazil
3 days using the app
OneCommerce.io replied July 5, 2021

Hi Ângelo,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

September 8, 2022

Bra service. Kunde hjälpa mig med allt som jag inte lyckades lösa själv. Snabb geolocation och redirect

Solus Accessories AB
Sweden
3 days using the app
August 8, 2022

Just started out with it, but seems to be very easy to use and has very fast chat support, can certainly recommend!

Vitalon
Germany
3 days using the app
December 5, 2022

The installation was easy, works great with Shopify Markets. The Support Team is truly helpful and amazing!

KOKITCH
United States
3 days using the app
OneCommerce.io replied December 5, 2022

Hi Marwan,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

August 11, 2022

great customer service they helped me from A to Z this guys are awesome and i really recommend them for your stores. even at midnight the are still able to help me

PRETTIRE
France
3 days using the app
October 24, 2022

I had a problem with my chosen language not showing. Customer support responded within minutes and sorted my problem straight away. You can't ask for more than that!

The French Candle Co
France
3 days using the app
OneCommerce.io replied October 25, 2022

Hi Sacha,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

November 18, 2022

It works well. The customer service team is always willing to help you to improve the website and its functionalities.

Football and Shirts
Spain
3 days using the app
OneCommerce.io replied November 21, 2022

Hi Guillem,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce