Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

February 4, 2021

I had an issue with incorrectly converting the currencies. Seri from Customer Support fixed it within a reasonable time and was very kind. Keep it up so far!

VALORE
Bulgaria
3 days using the app
OneCommerce.io replied February 4, 2021

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

November 30, 2020

very good
Customer service handles problems quickly
Hope to increase the Chinese page
Looking forward to more features

ATOMFEY
Taiwan
3 days using the app
OneCommerce.io replied November 30, 2020

Hi there,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Stephen
Transcy - Translate Language and Convert Currency

June 10, 2022

After trying a few different app, this one has finally been the one I needed for my website, Fast, Quick and easy. Support team also has been brilliant

Beth's UK
United Kingdom
3 days using the app
OneCommerce.io replied June 13, 2022

Hi Wanderson,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

December 11, 2022

Very professional, Dante helped me literally seconds after installing the app , and it takes care of eveything, translations, currencies, updating translations, etc.

customerservice-799
United States
3 days using the app
OneCommerce.io replied December 13, 2022

Hi Mohamed,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

January 5, 2021

Amazing support, very useful and simple to use. Very useful features, I recommend it for those who want to have their site translated into multiple languages ​​with the ability to change currency. in addition it recognizes the customer's place of origin and changes language based on this, 5 stars!

Primo Jewels
Italy
3 days using the app
OneCommerce.io replied January 6, 2021

Hi there,

I'm Frederick from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

September 16, 2022

Great onboarding via the chat. Nancy was a pleasure to deal with. Platform looks easy to set up and operate

Noémi Eśka
United Kingdom
3 days using the app
OneCommerce.io replied September 22, 2022

Hi Naomi,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

September 14, 2021

This App is so helpful and easy to use. plus the thing i love the most about them is the costumer support. They reply within minutes and they stick with you until the problem is solved. Great Job guys. Thanks!

WesCosmetics
Italy
3 days using the app
OneCommerce.io replied September 15, 2021

Hi Jaguar,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 23, 2022

Very good support and platform. The support has been very quick and effective in finding solutions to my problems

getspeedywatch
United States
3 days using the app
March 21, 2021

I used this app to add multiple currencies. I could no figure out how to do it first, but the technical support was amazing! The currencies work for me perfectly now.

Once@Home
Czechia
3 days using the app
OneCommerce.io replied March 23, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

August 28, 2022

Excellent very light app. Good Support experience ,looking for multi currency converter with this app it will be too much great.

Trybuy
India
3 days using the app