Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

October 15, 2021

Immediate response to user needs
It is a very good experience
Very good service
Very friendly customer service
Thanks Chouxie and Lisa

ShapeX Official
Taiwan
2 days using the app
OneCommerce.io replied October 18, 2021

Hi 善彬 陳,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

January 16, 2023

Great customer service! Mirene was so helpful and respectful. He helped me with everything and answered to all my questions. Thanks guys

uniqueshopforkids
United States
2 days using the app
OneCommerce.io replied January 16, 2023

Hi Julia,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 31, 2022

This app is amazing! We tried other apps to achieve geolocation, language, and currencies and had many challenges. This one cured all of them. Also, the customer service is top notch and Nim was amazing in answering questions and with setup. We highly recommend this app!

The GIN Store
United States
2 days using the app
November 30, 2022

Very nice translation app. The language switcher design looks clean and professional. I couldn't figure out how some functions work at first, but the support team replied and helped me very swiftly and kindly. 100% recommend!

Impulse Shop
Netherlands
2 days using the app
OneCommerce.io replied December 1, 2022

Hi Yan,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

Edited January 13, 2023

Works perfectly and the staff response is super fast. They will set up everything for you in no time:D The translation is also accurate. I reccomend this app to everyone who want to translate his store!

NTGTek
Italy
2 days using the app
OneCommerce.io replied January 16, 2023

Hi Narcis,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

March 29, 2023

all the support agents have been super useful and great! The app is looking amazing on the page! Thank you

Just Boo
Spain
2 days using the app
OneCommerce.io replied April 4, 2023

Hi Nigar,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

February 15, 2022

ASSSITENZA PERFETTA E TEMPESTIVA, CERCAVO DI AGGIUSTARE DA SOLO I PARAMETRI E L'ASSISTENZA IN CHAT E' STATA PIù VELOCE DI ME

info@frankochick.com
Italy
2 days using the app
OneCommerce.io replied February 16, 2022

Hi Antonella,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 18, 2022

amazing apps. molly from the customer support help me to solve my problem. she is a very good customer support.

shopunicase
United Kingdom
2 days using the app
OneCommerce.io replied February 21, 2022

Hi Powa,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

January 3, 2023

Amazing support, super easy to use, can highly recommend! i am using it for all the EU countries and it works great

auriseeds
United States
2 days using the app
OneCommerce.io replied January 3, 2023

Hi Raphael,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 10, 2022

The best thing about this app was my experience with the customer service representative. Jaxber, thank you so much

Linarias
United States
2 days using the app
OneCommerce.io replied October 11, 2022

Hi Khalid,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce