Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

May 24, 2021

The help center is very nice and very helpful! The app works great on my website. Highly recommended!

KIMOIO
Romania
17 days using the app
OneCommerce.io replied May 24, 2021

Hi Ioio,

Here's Olwen from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Olwen
Transcy - Translate Language and Convert Currency

June 5, 2022

Lee from supporting was great. Thank you for your help! He entegrate very well on our store............

VERBIER
Türkiye
About 12 hours using the app
OneCommerce.io replied June 8, 2022

Hi Furkan,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 1, 2021

I like how it is so easy to navigate and how there are multiple options for how it appears on the screen.

CiacciaStyles
United States
16 days using the app
OneCommerce.io replied September 2, 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

September 3, 2021

supporters been really helpful fast responses and easily handled my problems with great customer interaction.

Weshopmanu
United States
16 days using the app
OneCommerce.io replied September 6, 2021

Hi Fayed,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 13, 2022

Amazing!! Beautiful support!!!!! Really nice i love it! Great work!!!!!!!!TOP TOP TOP TOP TOP TOP!!!

waseingeschenk
Germany
About 12 hours using the app
OneCommerce.io replied May 17, 2022

Hi Ilja,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

August 3, 2021

Very good app, price performance is unbeatable. Got the app set up very quickly. Then a lot of problems came up. I then wrote the support, madness, so a help I have not seen with any app. Support +++++

fixedo
Germany
15 days using the app
OneCommerce.io replied August 3, 2021

Hi Viktor,

This is Laelia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Laelia
Transcy - Translate Language and Convert Currency

Edited June 11, 2021

the currency converter work well and pack of functionalities(free!), great user interface, good support, just 1 issue, if you use PureVpn, it display CNY currency for Taiwan(this is a non issue for other converter app), not sure about other VPN, hope they can fix it edit: I dont think my vpn has issue (because it work well for other converter and google able to recognize it as Taiwan) but I decided to use another vpn to save time troubleshooting

SpineCare Engineer
Malaysia
15 days using the app
OneCommerce.io replied June 11, 2021

Hi Biomechanic,

This is Acacia from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

In relation to your current issue, our colleague is supporting your case, please let them know if you need some more help.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Acacia
Transcy - Translate Language and Convert Currency

January 12, 2021

It's a really good app. It was really convenient to do everything kindly when I was in need.
Thank you!

AILES
South Korea
15 days using the app
OneCommerce.io replied January 12, 2021

Hi there,

Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Phelan
Transcy - Translate Language and Convert Currency

December 12, 2021

Their Customer service are excellent. They help me solve some technical problems by using the Collaborator function.

MiNE O’CLOCK
Hong Kong SAR
15 days using the app
OneCommerce.io replied December 13, 2021

Hi KongLok,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

September 11, 2021

perfect app and performance customer support, helpful people , I advice 100% to use it ,its very useful

Brands4Classy
United Kingdom
15 days using the app
OneCommerce.io replied September 13, 2021

Hi Jihad,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency