Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,969)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

March 14, 2022

I used the app to help me add languages onto our Shopify online store. It was very supportive and easy to navigate.

Zoe Bradley
United Kingdom
About 22 hours using the app
OneCommerce.io replied March 15, 2022

Hi Gareth,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited June 29, 2021

ボタンの位置の変更などの要望を素早く解決していただきました。
素晴らしい対応力と開発チームかと思います。
安心して導入できるアプリだと思います。
まだ自分で細かい設定をいじる前なので、内容に更新があったら再度レビューに記載したいと思います。

Dlinks
Japan
About 21 hours using the app
OneCommerce.io replied June 30, 2021

Hi Lungo,

Here's Egan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Egan
Transcy - Translate Language and Convert Currency

September 26, 2023

Good and fast support.

Krohu
Hungary
About 21 hours using the app
OneCommerce.io replied September 28, 2023

Hi Filip,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

May 6, 2022

Very good tool, it's a bit cumbersome to operate, but overall it's okay, I hope the team can work on it, continue to optimize it, and make it more popular

GoGlamping
Hong Kong SAR
About 21 hours using the app
OneCommerce.io replied May 9, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 13, 2022

The customer service is very attentive and very good. The plugin I set up at the beginning could not translate my page, but the customer service patiently helped me to answer, and also asked their company's technical staff to help me solve my problem, I have to say that the technical staff The attitude is also very nice. Thank them very much.

kgvshop
China
About 21 hours using the app
OneCommerce.io replied June 14, 2022

Hi Yuqiang,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

April 12, 2022

I use the app to help me to translate the language and the currency. Flora and the team provide fantastic customer service. The support team is very nice, helpful, and highly efficient. They help me explain and resolve the issues. Recommend this app.

feajoy
China
About 21 hours using the app
OneCommerce.io replied April 16, 2022

Hi Layla,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 27, 2023

Je viens de l'installer et franchement la traduction est top ! Et les réponses sont rapides pour régler les problèmes, c'est super !

Anafelia
France
About 21 hours using the app
OneCommerce.io replied September 1, 2023

Hi Cephas,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

January 24, 2022

We installed Language Translate & Currency Converter. The customer service has been unbelievably supportive and helpful with our direction. Definitely a recommended app.

Calay
Canada
About 21 hours using the app
OneCommerce.io replied January 25, 2022

Hi Tyrese,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

October 7, 2023

thank you Rocy for your amazing support im glad of your way ,thank you so much

Your market
Romania
About 21 hours using the app
OneCommerce.io replied October 10, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

December 28, 2023

I gave you a 10 you're awesome

Ska Skate Rock
Portugal
About 20 hours using the app
OneCommerce.io replied January 2, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce