Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,969)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    5.5K
  • 5% of ratings are 4 stars
    269
  • 1% of ratings are 3 stars
    43
  • 0% of ratings are 2 stars
    25
  • 2% of ratings are 1 stars
    129
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

Edited January 16, 2023

Fantastisk service. Jeg behøvede ikke engang at tage kontakt med dem, mens jeg sad og var igang med at installer app'en så tog de kontakt og spurgte om de ikke skulle hjælpe. Hvor imponerende er det ikke - jeg vil mene verdens klasse.
Tusind tak til Nancy - du er fantastisk.
Det var super nemt at komme igang med denne her app og de er så hjælpsomme. Nu fungere det på hjemmesiden med både sprog og valuta og jeg ser frem til at læse igennem og tilrette.
Men jeg ved også behøver jeg hjælp så får jeg det. Tusind tak Nancy for alt hjælp.

NorthbyNorth
Denmark
About 21 hours using the app
OneCommerce.io replied January 16, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 23, 2022

great app, team very helpful, and garlic from the support team was extremally supportive. Helped me solve my issue

Sporty Pro
Egypt
About 21 hours using the app
OneCommerce.io replied February 24, 2022

Hi Sherif,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

March 26, 2022

Customer support is really helpful and friendly. loooooooooooooooooooooooooooooooooooooooooooooooooooooooooove it.

Diverse Bluestone Commerce
Australia
About 21 hours using the app
OneCommerce.io replied March 28, 2022

Hi Aszana,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 4, 2022

A big thing! Excellent Customer care! I have translated My shop in 4 languages and everything is working!

Laei Shop
Italy
About 21 hours using the app
OneCommerce.io replied February 7, 2022

Hi Eleonora,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

February 24, 2022

Very good service, quick problem solving！！！
Very good service, quick problem solving！！！
Very good service, quick problem solving！！！

Ergofino GmbH
Germany
About 20 hours using the app
OneCommerce.io replied March 1, 2022

Hi Kimjason,

I'm Jonathan. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

February 15, 2022

Only trying the free version for now but the customer service from Nancy was very helpful. Great service so far

LiveUp Fitness
Canada
About 20 hours using the app
OneCommerce.io replied February 16, 2022

Hi Jeffrey,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 28, 2022

Happy with the experience, good communication and understanding with the agent, thanks for the help. I recommend trying this application, thanks

Care4Pet
Sweden
About 20 hours using the app
OneCommerce.io replied March 2, 2022

Hi Ricardo,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

October 29, 2021

awesome app i really like this translating app and the jennifer support team is really helpful really thanks for quick support

Probio Naturprodukte
Germany
About 20 hours using the app
OneCommerce.io replied October 31, 2021

Hi Terence,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stephen
Transcy - Translate Language and Convert Currency

July 29, 2022

Eileen was great, she helped me figure out my problem and fix all languages on my site within 10 minutes! Great CS!

Unbroken
Iceland
About 20 hours using the app
November 1, 2022

This application is really top and with a quality customer service, in less than 10 minutes all my problems were solved! incredible!

OhBabyCute
France
About 20 hours using the app
OneCommerce.io replied November 1, 2022

Hi Anthony,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

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